Quezon City - Remote Receptionist | Work From Home
We’re Hiring: Remote Receptionist!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!
We are currently on the lookout for a Remote Receptionist to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role: Remote ReceptionistWork Arrangement: Work From Home
Location: Any CS Branch - Makati/Ortigas/Cebu/Mabalacat/Angeles/ Davao
Schedule: Night Shift
Job Description:
Work-From-Home (CS Everywhere) - A work setup with unlimited access to the office and combined the flexibility and cost savings that comes with working from world-class offices
We’re looking for a professional and organized Remote Receptionist to serve as the first point of contact for our company. This role involves handling incoming calls, emails, and inquiries while providing excellent customer service and administrative support.The Remote Receptionist ensures smooth communication between clients, partners, and internal teams while representing the company with professionalism.
Key Responsibilities:
- Answer and route incoming phone calls, emails, and chat inquiries in a timely and courteous manner
- Answer and take information to fill out a FNOL (First Notice of Loss) for a potential client (we offer training in-depth for these procedures)
- Take and deliver accurate messages to the appropriate team members
- Provide basic information about the company’s services and direct inquiries to the right department
- Perform light administrative duties such as data entry, document preparation, and email management
- Maintain confidentiality of sensitive information at all times
- Support internal communication by relaying messages and updates promptly
Qualification and requirements:
- 1+ year of experience in customer service, reception, or administrative support (remote experience preferred)
- Strong communication skills, both written and verbal
- Proficient with phone systems, video conferencing tools, and office software (e.g., MS Office, Google Workspace, Zoom, Slack)
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize in a fast-paced remote environment
- Professional, friendly, and customer-focused demeanor
- Familiarity with Dialpad (phone system) is a plus
Non-negotiable skills & requirements:
- 1+ year of experience in customer service, reception, or administrative support (remote experience preferred)
- Strong communication skills, both written and verbal
- Proficient with phone systems, video conferencing tools, and office software (e.g., MS Office, Google Workspace, Zoom, Slack)
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Tech-on-wheels Support
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace?- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**