Entry-Level VA | Hybrid

Location: Onsite during training, then hybrid after regularization (Makati Office)

The Insurance Virtual Assistant will provide administrative and client support services for Australian insurance firms. This role requires efficiency, accuracy, and strong communication skills to ensure smooth operations and an excellent client experience.

• Provide day-to-day administrative support to insurance brokers, advisors, and teams.
• Manage client inquiries, emails, and follow-ups, ensuring timely and professional responses.
• Assist in preparing insurance documents, policy renewals, quotations, and claims documentation.
• Maintain accurate client records and databases.
• Conduct research and provide insights on client accounts, renewal schedules, and upcoming deadlines.
• Schedule appointments, meetings, and reminders to support brokers and clients effectively.
• Monitor client touchpoints and suggest improvements in communication and customer experience.

• This is an entry-level position that is open to either fresh graduates or candidates without prior insurance experience.
• Willingness to be trained and to learn the processes and systems within Australian Insurance.
• Excellent communication skills, both written and verbal, with the ability to engage professionally with Australian clients.
• High attention to detail, confidentiality, and organizational skills.
• Ability to manage multiple priorities and meet deadlines when supporting multiple brokers.

What's in It for You:

• Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
• Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
• Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
• Dynamic Open Spaces: Conducive for productivity and creativity.
• State-of-the-Art Security: Ensuring your safety and peace of mind.
• Game Rooms: Take a break and unwind with our recreational facilities.
• Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
• Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
• A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
• Global Impact: Be part of something bigger and make a difference on a global scale.

Ready to Make a Difference?

If you're ready to join a dynamic team and be part of something truly special, we want to hear from you! Apply directly on this job ad, and let's forge a brighter future together!

hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.