Sales Operations Coordinator

Our Partner Client connects iconic brands with exceptional talent. Headquartered in NYC and trusted nationwide, we specialize in premium staffing for events, hospitality, fashion, and retail, temp-to-perm, and beyond. Fast. Polished. People-first.

You're equal parts organized operator and client service pro, helping deliver a seamless experience from pitch to post-event.

This is a full-time role, on a US shift and on an Onsite (Ortigas) set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

• Assist with the initial client intake process, capturing all key events and experience details.
• Maintain and update the CRM along with Google Sheets with accurate records of client interactions, deals, and progress.
• Generate weekly, monthly, and quarterly sales reports including pipeline status, deal velocity, lead source performance, and conversion metrics for leadership review.
• Support manager in fostering long-term relationships with clients and partners, focusing on client retention and satisfaction.
• Conduct research to identify potential business opportunities and new leads.

• Liaise with managers on incoming client RFPs to understand their needs, budget, and scope.
• Assist with drafting estimates, proposals, and contracts.
• Track follow-ups and maintain visibility on deal stages throughout the sales lifecycle.
• Ensure prompt and accurate communication of event details to the talent team internally.
• Follow up with clients post-event for feedback on talent performance.
• Maintain a central repository of client history, preferences, and special notes for personalized service.
• Collect and compile post-event images for use on social channels and weekly meetings.
• Conduct research and development as needed for travel & expenses, marketing opportunities, etc.

QUALIFICATIONS:

• 2+ years of professional experience in a sales support, client services, or operations role, ideally in staffing, hospitality, events, or a fast-paced service industry.
• Skilled in managing multiple priorities, meeting deadlines, and adapting to shifting demands in a dynamic work environment.
• Proficient in using CRM platforms such as HubSpot or Salesforce for tracking sales activities and generating reports.
• Excellent organizational and time management skills, with strong attention to accuracy and process efficiency.
• Strong written and verbal communication skills, with the ability to coordinate effectively across teams.
• Willing to work onsite full-time in Ortigas, Pasig City.