Computer Technician

Computer Technician

Employment Type: Contract

Job Summary

The Computer Technician is responsible for the installation, maintenance, troubleshooting, repair, and support of computer systems, point-of-sale (POS) equipment, peripherals, networks, and related IT solutions. The position ensures that all hardware and software provided to clients operate efficiently while delivering excellent customer service.

• Assemble, configure, and test desktop computers, laptops, and POS systems.
• Install and configure operating systems, drivers, and software applications.
• Diagnose and repair computer hardware, peripherals, and networking equipment.
• Install and troubleshoot receipt printers, barcode scanners, cash drawers, customer displays, and other POS devices.
• Perform preventive maintenance and regular system inspections.
• Install, configure, and maintain CCTV systems, routers, switches, and wireless networks.
• Assist in the deployment, installation, and configuration of TinkerPro POS software and related applications.
• Provide on-site and remote technical support to customers.
• Conduct user orientation and basic system training for clients.
• Prepare technical reports, service documentation, and installation checklists.
• Ensure proper inventory, handling, and maintenance of company tools and equipment.
• Coordinate with the Technical Support Team regarding unresolved technical issues.
• Perform field service visits and travel to client locations when assigned.
• Follow company safety procedures, quality standards, and customer service policies.
• Perform other duties assigned by Management.

• Graduate of Computer Technology, Information Technology, Computer Engineering, Electronics, or any related course.
• Fresh graduates are encouraged to apply.
• Experience in computer repair and troubleshooting is an advantage.
• Knowledge of Windows operating systems, networking, and hardware diagnostics.
• Basic understanding of LAN/WAN, Wi-Fi, TCP/IP, and Internet connectivity.
• Familiarity with POS systems, CCTV installation, and peripheral devices is an advantage.
• Able to work independently and as part of a team.
• Willing to travel and perform field service assignments.
• Possesses good communication and customer service skills.
• Honest, dependable, organized, and willing to learn.
• Must be physically capable of lifting and transporting computer equipment when necessary.

• Computer Hardware Repair
• Software Installation and Configuration
• Network Troubleshooting
• POS System Installation
• Printer and Peripheral Configuration
• CCTV Installation and Maintenance
• Technical Documentation
• Customer Support
• Time Management
• Problem Solving

• Office-based with frequent field assignments.
• May require travel to customer locations.
• May occasionally work beyond regular office hours to support urgent client requirements.

• Timely completion of installations and service requests.
• Quality and accuracy of repairs and technical work.
• Customer satisfaction and professionalism.
• Compliance with company procedures and documentation standards.
• Proper care of company tools, equipment, and client assets.
• Attendance, punctuality, and teamwork.