NOC Engineer (WFH and Night shift)

apartmentScalable OS placeManila scheduleFull-time calendar_month 
JOB RESPONSIBILITIES
  • Monitor network performance, analyze data, and identify and troubleshoot
issues, collaborating with cross-functional teams to resolve them promptly.
  • Implement network security measures to protect against unauthorized access
and potential threats.
  • Conduct regular network assessments and audits to identify areas for
improvement and implement necessary upgrades and enhancements.
  • Develop and maintain network documentation, including network diagrams,
configurations, and standard operating procedures.
  • Stay updated on emerging network technologies and industry best practices.
  • Collaborate with other IT teams to ensure seamless integration of network
infrastructure with other systems.
  • Provide technical support and guidance to end-users and colleagues on
network-related matters.
  • Manage network capacity and bandwidth requirements, ensuring scalability
and efficiency.
  • Plan and execute network maintenance activities, including software updates,
patch management, backup, and reboot schedules.
  • Utilize Remote Monitoring and Management (RMM) tools to proactively
monitor network and system health.
  • Assist with onboarding and offboarding clients, such as installing or removing

provided agents or software.

QUALIFICATIONS
  • Bachelor's degree in Computer Science, Information Technology, or a related

field; relevant certifications (e.g., CompTIA, CCNA, CCNP, Microsoft, ITIL) are a

plus.
  • At least 5 years of experience in network engineering and administration roles,
preferably within an MSP environment.
  • Understanding of networking protocols, such as TCP/IP, DNS, DHCP, and VPN.
  • Experience with network monitoring and management tools, such as
Wireshark, SolarWinds, or Nagios.
  • Proficiency in network configuration and management using Cisco, Juniper, or
similar network devices.
  • Experience with RMM tools such as ConnectWise, Kaseya, or N-able.
  • Knowledge of network security best practices and technologies.
  • Strong analytical and problem-solving skills.
  • Excellent documentation and reporting skills.
  • Ability to work well under pressure and meet deadlines.
  • Effective communication and collaboration skills.
JOB REQUIREMENTS
  • Should be willing to accept a long-term work-from-home arrangement.
  • Should be amenable to a permanent night shift schedule.
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