NOC Engineer (WFH and Night shift)
Scalable OS Manila Full-time
JOB RESPONSIBILITIES
- Monitor network performance, analyze data, and identify and troubleshoot
- Implement network security measures to protect against unauthorized access
- Conduct regular network assessments and audits to identify areas for
- Develop and maintain network documentation, including network diagrams,
- Stay updated on emerging network technologies and industry best practices.
- Collaborate with other IT teams to ensure seamless integration of network
- Provide technical support and guidance to end-users and colleagues on
- Manage network capacity and bandwidth requirements, ensuring scalability
- Plan and execute network maintenance activities, including software updates,
- Utilize Remote Monitoring and Management (RMM) tools to proactively
- Assist with onboarding and offboarding clients, such as installing or removing
provided agents or software.
QUALIFICATIONS- Bachelor's degree in Computer Science, Information Technology, or a related
field; relevant certifications (e.g., CompTIA, CCNA, CCNP, Microsoft, ITIL) are a
plus.- At least 5 years of experience in network engineering and administration roles,
- Understanding of networking protocols, such as TCP/IP, DNS, DHCP, and VPN.
- Experience with network monitoring and management tools, such as
- Proficiency in network configuration and management using Cisco, Juniper, or
- Experience with RMM tools such as ConnectWise, Kaseya, or N-able.
- Knowledge of network security best practices and technologies.
- Strong analytical and problem-solving skills.
- Excellent documentation and reporting skills.
- Ability to work well under pressure and meet deadlines.
- Effective communication and collaboration skills.
- Should be willing to accept a long-term work-from-home arrangement.
- Should be amenable to a permanent night shift schedule.
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