Technical Support Representative

placeSanta Ana scheduleFull-time calendar_month9/5/25

We're Hiring: Technical Support Representative! ?

We are seeking a dedicated and customer-focused Technical Support Representative to provide exceptional technical assistance to our clients. The ideal candidate will have strong problem-solving skills, technical knowledge, and the ability to communicate complex solutions in simple terms while ensuring customer satisfaction.

Location: BGC Taguig, Philippines

⏰ Work Mode: Work From Office (100% onsite)

Role: Technical Support Representative

What You'll Do:

Provide first-line technical support via phone, email, and chat
Troubleshoot hardware and software issues
Document customer interactions and solutions
Collaborate with technical teams to resolve complex issues
Follow up with customers to ensure issue resolution
Identify and escalate critical problems when necessary

What We're Looking For: ✅ 1+ years of technical support experience

✅ Strong problem-solving and analytical skills
✅ Excellent verbal and written communication abilities
✅ Basic knowledge of computer systems and networks
✅ Customer service orientation and patience

✅ Ability to work in a fast-paced environment

Ready to help customers succeed? ? Apply now and join our support team!

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