Service Engineer - Cebu
About the role:
Mettler - Toledo Philippines, Inc. is seeking a skilled Service Engineer to join our team in Mandaue City, Cebu. In this full-time role, he will support Visayas and Mindanao Region on installation, preventive maintenance, calibration and repair of Product Inspection, LabAna and Process analytics.
What you'll be doing:
- Diagnose, troubleshoot and repair a variety of weighing and analytical instruments at customer sites
- Perform scheduled preventive maintenance and calibration services to ensure optimal performance of our products
- Liaise with customers to understand their requirements and provide tailored solutions
- Maintain detailed records of all service activities and prepare comprehensive service reports
- Stay up-to-date with the latest product developments and technological advancements
- Collaborate with the sales team to support new installations and product demonstrations
- Contribute to the continuous improvement of our service offerings
What we're looking for:
- Degree in Electrical, Electronics or Mechanical Engineering or a relevant technical discipline
- Minimum 3 - 5years of hands-on experience as a Service Engineer or Technician, preferably in the weighing, analytical or inspection equipment industry
- Strong troubleshooting and problem-solving skills with the ability to diagnose and repair complex technical issues
- Excellent customer service orientation and communication skills to liaise effectively with customers
- Proficient in the use of diagnostic tools and equipment, as well as Microsoft Office applications
- Willingness to travel within the region to provide on-site support at customer locations
- A positive, proactive and team-oriented attitude
What we offer:
At Mettler - Toledo Philippines, Inc., we are committed to providing our employees with a rewarding and fulfilling career. In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement contributions, and opportunities for professional development.Our collaborative work environment and emphasis on work-life balance make us an employer of choice in the industry.
About us:
Mettler - Toledo Philippines, Inc. is a leading provider of high-precision weighing and inspection solutions for a diverse range of industries, including manufacturing, logistics, and life sciences. As a subsidiary of the global Mettler-Toledo Group, we are dedicated to delivering exceptional customer service and innovative technologies that drive efficiency and precision for our clients.
If you are passionate about technology, customer service, and making a meaningful impact, we encourage you to apply for this exciting opportunity. Apply now to join our dynamic team!