AI Automation Engineer | AU Client | WFH Set-up
Boutique Outsource Solutions Quezon City Full-time
About The Role:
We are looking for an experienced AI Automation Engineer to build and scale intelligent automation systems for a fast-growing financial services environment.
This role focuses on AI-powered workflow automation, intelligent document processing, lender integrations, and multi-agent AI systems that improve operational efficiency across mortgage and credit processes.
You will work on real-world AI applications involving OCR, LLM orchestration, workflow automation, API integrations, and human-in-the-loop review systems.
Perks You’ll Enjoy If Hired:
- Competitive salary package
- 25 days of paid leave
- HMO coverage from Day 1
- Attendance-based bonuses
- A fun work environment with a focus on work-life balance
- Monthly basketball and volleyball games
- Data Extraction & Orchestration
- Automated Fact-Finding: Develop systems to ingest raw client data (bank statements, pay slips, ID documents) and map them directly into the CRM fields using OCR and LLM-based parsing.
- Application Preparation: Automate the population of lender-specific application forms and internal credit memos.
- Lender Integration: Build and maintain automations to trigger external actions such as:
- Pricing Requests: Pulling live rates based on client profiles.
- Valuation Ordering: Automated API calls to property valuation providers (e.g., CoreLogic, ValEx).
- Follow ups: Conduct automatic follow ups on files in progress with various lenders
- Multi-Agent AI Ecosystem Development
- Agent Architecture: Design and deploy specialized AI agents (using frameworks like LangChain etc) to handle discrete tasks:
- The Auditor: Checks for missing documents or inconsistencies in the fact-find.
- The Communicator: Generates status updates for the broker and the client.
- The Coordinator: Follows up with lenders on outstanding requests.
- Feedback Loops: Implement "Human-in-the-loop" (HITL) checkpoints where the AI reports its confidence levels and requests manual intervention when necessary.
- System Integration & Compliance
- API Management: Develop and manage secure API connections between the native CRM and third-party financial tools.
- Data Security & Privacy: Ensure all AI processes comply with financial services regulations (e.g., GDPR, CCPA, or local credit laws), specifically regarding the handling of Sensitive Personal Information (SPI).
- Bachelor's degree in computer science, Information Technology, Software Engineering, Data Science, or a related technical field
- AI/LLM Frameworks: Deep experience with OpenAI API, Anthropic, LangChain, or Llama etc
- Automation Tools: Proficiency in n8n for rapid prototyping, alongside custom Python-based automation.
- Backend Development: Strong proficiency in Python (FastAPI/Flask) or Node.js.
- Document Processing: Experience with Intelligent Document Processing (IDP) tools like AWS Textract, Google Document AI, or Azure Form Recognizer.
- Database Management: Experience with SQL and Vector Databases (e.g., Pinecone, Supabase, Firestore etc) for storing and retrieving client context.
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