Customer Lifecycle Marketing Specialist | Up to PHP110K | Ortigas | Weekends Off

• Full-time
• Day Shift, Weekends Off
• PHP80,000 to PHP110,000
• Onsite, Megatower, Ortigas

Job Summary

Join a newly established team and build a future-focused global career with Emapta.

• Tertiary qualification in Marketing, Communications, Business, Media, Analytics or a related field, or equivalent practical experience
• 3-5 years of experience in Customer Lifecycle, CRM, Retention, Loyalty, Engagement, or Subscriber Marketing
• Hands-on experience with CRM platforms, marketing automation tools, customer segmentation, and campaign management systems
• Exposure to subscription or membership businesses and an understanding of customer lifecycles is desirable but not essential

Your Daily Tasks

• Support the planning and delivery of onboarding, retention, win-back, save, and engagement campaigns
• Coordinate audience targeting, campaign schedules, and customer communications across email, SMS, in-product, and account channels
• Ensure messaging accuracy across offers, pricing, benefits, and customer value propositions

• Monitor engagement, retention, churn, and campaign performance metrics
• Prepare reports, dashboards, and customer insights to support data-driven decisions
• Identify subscriber trends, retention risks, and growth opportunities

• Support loyalty initiatives, subscriber education, and customer feedback programs
• Maintain campaign documentation, templates, and customer journey assets
• Follow campaign governance, testing, and approval processes while improving workflows, automation, and customer engagement strategies

• Pioneer opportunity to help build a high-performing team from the ground up
• Competitive salary package
• Day 1 HMO coverage for you and one dependent
• Day shift schedule with fixed weekends off
• Prime Ortigas office location near MRT stations and key establishments
• 20 annual leave credits, including 5 convertible to cash
• Unlimited learning and professional development opportunities
• Free 24/7 gym access with complimentary trainer support
• Lifestyle perks including hotel and restaurant discounts
• Employee referral incentives and engagement activities
• Mentorship and exposure to global leaders and teams
• Career growth opportunities in a collaborative and supportive workplace
• Comprehensive government-mandated and company benefits package

Join the Top 1% Talent. A better career. A better life.

At Emapta Philippines, careers are built with intention. Work with global clients, gain exposure to world-class standards, and grow in an environment designed for long-term success. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta stands among the region's most respected employers, committed to empowering talent through stability, opportunity, and continuous development.

Step into a career that moves with you. Apply today!