Accountant Coordinator – (HR50366)

Job Detail

Salary Range: 1200 to 2000 USD/month

Work Schedule: Monday – Friday, 8:30 AM – 5:00 PM (CST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

Position Overview:

The Accountant Coordinator supports revenue growth by managing the administrative, operational, and client-focused components of the sales cycle. Partnering with the Account Director, this role evaluates client needs, recommends solutions, manages orders, and resolves issues through delivery.

This position provides hands-on exposure to both Client Services and Production, supporting projects from concept through completion while ensuring a high-quality client experience. Success in this role requires strong communication skills, sound judgment, attention to detail, and the ability to balance quality, cost, branding, and deadlines in a fast-paced environment.

Duties and Responsibilities:

• Serve as a primary day-to-day contact for client inquiries, project details, and order updates.
• Communicate with clients via email, phone, and virtual meetings in a professional and timely manner.
• Clarify client needs and apply judgment to recommend product, decoration, and fulfillment options aligned with brand standards, budgets, and timelines.
• Prepare and present product recommendations, pricing, proposals, and solution packages based on client objectives.
• Analyze historical order patterns and client preferences to suggest appropriate solutions or alternatives.
• Independently manage all administrative and operational steps of the sales cycle, including product sourcing, pricing requests, order entry, production tracking, and delivery confirmation.
• Support projects from initial concept through final delivery while ensuring accuracy and timeliness.
• Maintain accurate CRM records and document all client communications
• Evaluate project requirements and determine the appropriate vendor, product fit, decoration method, shipping path, and timeline.
• Select and coordinate with vendors to obtain quotes, confirm accuracy, and monitor production.
• Review proofs, samples, and production details for quality and compliance with client guidelines.
• Monitor production schedules and proactively address delays, risks, or issues.
• Resolve vendor issues independently, escalating to the Account Director only when needed.
• Exercise discretion to adjust orders, approve substitutions, or modify details based on availability, quality, or client impact.
• Provide proactive updates to clients on order status, expected delivery, and any required changes.
• Identify and address order discrepancies, timeline risks, and quality issues early, determining appropriate corrections or alternatives.
• Recommend solutions to clients when product availability, decoration challenges, or shipping delays arise.
• Manage fulfillment and special projects by coordinating across Operations, Production, and Logistics.
• Collaborate with Operations, Production, Art, Accounting, and Sales teams to ensure seamless handoffs and timely execution.
• Communicate client expectations clearly and advocate for quality, accuracy, and on-time delivery.
• Support Account Directors by managing the administrative and operational execution of client programs with minimal oversight.
• Provide support across Client Services and Production functions as needed.

Qualifications and Skills:

• Strong ability to exercise independent judgment and manage complex details across multiple client projects.
• Exceptional communication skills, both written and verbal
• Advanced organization and prioritization skills with the ability to manage multiple deadlines.
• Strong proficiency in MS Office (especially Excel, Outlook, and PowerPoint) and web-based systems.
• High degree of professionalism, accuracy, and attention to detail
• Ability to build strong client relationships and represent the organization with integrity and service excellence.
• Problem-solving mindset with the ability to evaluate options and make informed recommendations.
• Proactive, resourceful, and comfortable working in a fast-paced environment.
• Positive, team-oriented attitude with a willingness to learn and adapt.

Education & Experience:

• High school diploma required; associate or bachelor’s degree preferred.
• Previous experience in promotional products, sales support, project management, or client service is strongly preferred.
• Experience working in fast-paced environments with complex multi-step workflows is highly valued.

Resume Submission Guidelines:

★ Avoid uploading scanned documents, image files (JPG/PNG), or Word documents (DOC/DOCX) format to prevent your application from being overlooked.

★ Important: For timely processing, both your resume and introductory video must be submitted in English.

Required skills