Vice-president (organization/enterprise)
Taytay
Job Description
Posted on 17 July 2025- Oversee end-to-end operations across multiple sites orgeographies, ensuring service delivery meets or exceedsclient SLAs, quality standards, and cost targets.
- Drive strategic planning and execution of operationalinitiatives to support business growth, efficiencyimprovements, and client satisfaction.
- Lead, mentor, and develop senior operations leaders,creating a high-performance culture focused onaccountability, innovation, and continuous improvement.
- Collaborate with cross-functional teams (e.g., HR, IT, Finance,Client Services) to align operations with organizational goalsand resolve systemic issues.
- Manage client relationships at an executive level,participating in business reviews and proactively addressingperformance trends or client escalations
- A bachelor's degree in business or a related field, extensiveoperational leadership experience (10+ years), strongleadership, analytical, and communication skills, andexperience in process improvement and projectmanagement.
- Familiarity with relevant software and tools used in BPOoperations.
- A strong understanding of business principles, financialstatements, and operational metrics.
- Proven experience in implementing process improvementsand managing projects effectively.
Work location
TAYTAY, RIZAL
Remarks
VICE PRESIDENT, OPERATIONS(1 Vacancy)
Company Name: QUANTRICS ENTERPRISES INC.Company Address: SM City Taytay IT Park, Manila East Road,Barangay Dolores, Taytay, Rizal
Nature of Business: Business Process Outsourcing
NAME OF FOREIGN NATIONAL INTENDING TO APPLY FOR THEPOSITION: Geoffrey Paul Guin
Address: Taguig City
Nationality: Canadian
Intended Period of Employment: 2 Years from 30 May 2025, or upon the issuance of the necessary work permit/visa, whichever is later, to 29 May 2027.
Applications may be sent to: Toni Salvador
corporate_recruitment@quantrics.comThe Company hereby declares that the above-named foreign national is able, willing, and qualified to perform the services and job description for this position. The company has the intention to employ the said foreign national and apply for an Alien Employment Permit with the Department of Labor and Employment – Regional Office No.
IV-A (CALABARZON) located at 3rd and 4th Floors Andenson Building II, Parian, Calamba City, Laguna 4027, Philippines. Any Filipino of legal age who is competent, able and willing to perform the services for which the foreign national is desired may file an objection at Regional Office No.
IV-A (CALABARZON) or submit a letter of objection addressed to the Regional Director, within 30 (thirty) days from the date of the publication.
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