Supervisor, Human Resources I
ResultsCX Pasig Full-time
Human Resources Supervisor supports the site by performing administrative duties. This position serves as a liaison between the site employees and management; per instructions and pre-established guidelines to perform the functions of the job.
In this role you will:
- Be required to assists in collecting, updating, and coordinating site payroll with the Payroll Manager.
- Provide support to the site, including assisting with employee relations, conducting investigations as assigned, and maintaining employee corrective actions.
- Participate in and present Human Resources information during on-boarding for all new hire classes.
- Manage site benefits, including employee safety, unemployment, LOA program support.
- Promote and is involved with the organization and support of site events
- Assist in carrying out various human resources programs for site employees.
- Maintain personnel files in accordance with established legal, regulatory, and company directives.
- Communicate issues to the attention of the HR and site leadership.
- Reinforce employee relations practices to establish a positive employer-employee relationship and promote a high level of employee morale.
- Ensure that all employee practices are consistently interpreted and applied in accordance with legal and company directives.
- Complete job offers and promotions for non-agents.
- Follow up on employee notices of separation with proper documentation and exit interview.
- Support site compliance audits.
- Perform other duties, as assigned
We are looking for someone who has:
- Minimum 3 years relevant experience in Human Resources.
- Ability to handle sensitive and confidential materials.
- Proficient and effective English verbal and written communication skills.
- Ability to work in a fast paced, deadline-oriented environment.
- Must have excellent organizational, interpersonal and time management skills.
- Must be task oriented, possess exceptional people skills and be reliable.
- Proficient with Microsoft Office, Outlook, internet, copier, fax and other business machines.
- Ability to exercise discretion and interact effectively with individuals at all levels and from diverse backgrounds
Preferred Skills:
- BA degree in Human Resources
- Call Center experience
- Experience in payroll processing a plus
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