Supervisor, Human Resources I

apartmentResultsCX placePasig scheduleFull-time calendar_month 

Human Resources Supervisor supports the site by performing administrative duties. This position serves as a liaison between the site employees and management; per instructions and pre-established guidelines to perform the functions of the job.

In this role you will:

  • Be required to assists in collecting, updating, and coordinating site payroll with the Payroll Manager.
  • Provide support to the site, including assisting with employee relations, conducting investigations as assigned, and maintaining employee corrective actions.
  • Participate in and present Human Resources information during on-boarding for all new hire classes.
  • Manage site benefits, including employee safety, unemployment, LOA program support.
  • Promote and is involved with the organization and support of site events
  • Assist in carrying out various human resources programs for site employees.
  • Maintain personnel files in accordance with established legal, regulatory, and company directives.
  • Communicate issues to the attention of the HR and site leadership.
  • Reinforce employee relations practices to establish a positive employer-employee relationship and promote a high level of employee morale.
  • Ensure that all employee practices are consistently interpreted and applied in accordance with legal and company directives.
  • Complete job offers and promotions for non-agents.
  • Follow up on employee notices of separation with proper documentation and exit interview.
  • Support site compliance audits.
  • Perform other duties, as assigned

We are looking for someone who has:

  • Minimum 3 years relevant experience in Human Resources.
  • Ability to handle sensitive and confidential materials.
  • Proficient and effective English verbal and written communication skills.
  • Ability to work in a fast paced, deadline-oriented environment.
  • Must have excellent organizational, interpersonal and time management skills.
  • Must be task oriented, possess exceptional people skills and be reliable.
  • Proficient with Microsoft Office, Outlook, internet, copier, fax and other business machines.
  • Ability to exercise discretion and interact effectively with individuals at all levels and from diverse backgrounds

Preferred Skills:

  • BA degree in Human Resources
  • Call Center experience
  • Experience in payroll processing a plus
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