E-commerce Assistant Manager - Quezon City

The E-commerce Assistant Manager is responsible for developing and executing strategies in all e-commerce platforms of the company to improve sales, profitability, and market share (ie. own webstore via Shopify, Lazada & Shopee stores). This position will also support the development of e-commerce as a strategic growth pillar for the company.

This role focuses on:

• Developing, implementing, and evaluating E-Commerce strategies to achieve sales targets
• Generating commercial insights and forecast sales from new products and promotions, market and online trends, platform behavior, and e-store sales data
• Planning and controlling the E-Commerce A&P budget / spending
• Working with internal digital team and vendors on web development, search engine optimization, and other initiatives
• Managing customer service representatives to ensure high level of customer satisfaction
• Achieving targets for fulfillment, stock weeks cover, slow moving stocks and shrinkage, and product assortment
• Reviewing performance data, including sales, product offtake, store ratings, customer feedback / ratings, and activity reports to monitor and measure departmental productivity, goal achievement and overall effectiveness
• Developing good working relationships with other departments to ensure successful execution of e-commerce plans