Carrier Sales Representative
Contactpoint360 Cebu Full-time
Job Summary
The Carrier Sales Representative sources, onboards, and manages relationships with refrigerated carriers to ensure consistent freight coverage across assigned lanes. This role focuses on outbound prospecting, rate negotiation, and capacity management in a fast‑paced transportation brokerage environment.
Key Responsibilities- Source and qualify refrigerated carriers via outbound calls, load boards, and referrals
- Onboard carriers, including documentation, insurance verification, and TMS setup
- Negotiate spot and contract rates while protecting margin
- Secure reliable coverage for refrigerated freight and support core lanes
- Build and maintain long‑term relationships with owner‑operators and fleet managers
- Serve as the primary contact for carriers regarding loads, payments, and service issues
- Track market trends and provide capacity insights to internal teams
- Meet activity and performance KPIs related to calls, onboardings, and loads covered
- 2+ years of experience in carrier sales, freight brokerage, or transportation logistics
- Proven success sourcing carriers and negotiating rates
- Experience with DAT, Truckstop.com, and TMS platforms
- Strong phone presence and negotiation skills
- Ability to manage a high‑volume pipeline independently
- Strong English verbal and written communication skills
- Refrigerated or temperature‑controlled freight experience
- Existing carrier relationships in the reefer space
- Knowledge of FMCSA regulations and carrier compliance
- Experience with McLeod, Turvo, or similar systems
Company Information
What's in it for you?- Great base salary
- HMO Medical Insurance
- Dental Coverage
- Paid Vacation and Sick leave
- 13th-Month Pay
- Career & Leadership Development Training Programs
- Corporate Employee Discounts on Partnered Stores
Company Information
About ContactPoint360
If you want to be the next CEO… we’re not joking.
Our CEO started on the phones as a customer service agent. Around here, nothing is impossible when you lead with curiosity, kindness, and the right mindset.
ContactPoint360 is a Canadian, people-first company with 5,000 incredible humans across 12 countries. We’re proud that 70% of our leaders grew from within, proof that growth isn’t just a promise, it’s our culture. From day one, you’ll have a clear career path, real support, and a team that believes in your potential before you even see it yourself.We care about people, and we’re big believers in building futures, not just filling roles.
If you’re hungry, if you care, if you want to build a real career instead of just collecting a paycheck, you’re in the right place. We’ll give you the tools, the mentorship, and the path from day one. This is where potential turns into progression.Welcome home.
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