Senior Technical Writer
Nezda Technologies Taguig Full-time
Senior Technical Writer
Key Responsibilities:
- Create and maintain a central knowledge database which will include updates, organization, translation requests, announcements, and known issues.
- Collate and analyze available documentation such as requirement documents or specification documents.
- Audit knowledge database and training to ensure information is current.
- Support the creation of training material for product verticals.
- Technical Writing, Online help authoring, Instruction writing, Requirements analysis.
- Content Development, Editing, and Proofreading.
- Exceptional communication and interpersonal skills, and Mentoring.
Qualifications:
- Bachelor's degree in Instructional Design, Education, Educational Technology, or a related field OR Completed at least 2 years in college with no back subjects.
- 7+ years of experience in technical writing and editing online help content/customer support/agent-facing help content
- 3+ years of experience in training, sales, or a vendor-facing role
Work Conditions:
Location: BGC, Taguig CitySetup: Onsite
Schedule: Night Shift
The Philippine Stock Exchange, Inc.Taguig
Job Description:
The Technical Writer Associate is assigned to produce high-quality document(s) that will contribute to the overall success of the IT initiatives and projects. You will work collaboratively with the Subject Matter Expert(s)...
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