Technical Sales Account Manager (Permanent Work From Home and Night Shift)

SUMMARY

We are seeking a dynamic and technically skilled Sales Engineer to support our sales team in delivering high-impact solutions to clients across various industries.

Your work ensures that proposed solutions are feasible, supportable, and deliver real value. This role is ideal for a well-rounded IT professional with MSP experience, strong customer-facing skills, and a knack for translating business challenges into actionable technical designs

• Partner with the sales team to identify client needs and develop customized solutions using our portfolio of managed services and cloud offerings.
• Deliver technical presentations and product demonstrations to prospective clients
• Prepare proposals, scope-of-work documents, and cost estimates in collaboration with technical and sales staff.
• Conduct discovery sessions and assessments to identify gaps in a client’s IT
• Translate complex technical details into business-relevant language for executive stakeholders.
• Serve as a liaison between the sales and operations teams to ensure successful implementation and client satisfaction.
• Stay current on industry trends, cybersecurity threats, and emerging technologies.

• 3+years in a Sales Engineer, Solutions Architect, or Technical Account Manager role at an MSP or IT services provider.
• MSP experience
• MSP Tools (ConnectWise, Autotask, Kaseya, IT Glue, and Automate is a major plus)
• Azure Quotes (Experience in producing Azure quoting, using cost estimators and tools like Nerdio)
• Pre-Sales Background (Technical sales experience, ability to produce accurate quotes, and support sales team members)
• Ability to understand and explain complex technical concepts to non-technical stakeholders.
• Ability to scope, size, and price out infrastructure, cloud, and security solutions.
• Excellent communication, presentation, and relationship-building skills — both technical and business-oriented.
• Nice-to-Have
• Cybersecurity (Knowledge of cybersecurity is a plus but not a requirement.)
• Knowledge of Microsoft 365, Azure, Windows Server, networking, backup/disaster recovery, and common SMB security stacks.

• Should be willing to accept a long-term work-from-home arrangement.
• Should be amenable to a permanent night shift schedule.