AU Loan Administrator | Permanent WFH | Day Shift | Weekends Off | Day 1 HMO

Be the trusted backbone of mortgage operations

The AU Loan Administrator plays a vital role in keeping lending support accurate, responsive, and dependable for a high-performing mortgage network. This is your opportunity to contribute to a business that helps Australians make confident property decisions while building a long-term global career with Emapta in a premium, growth-focused environment.

Snapshot

Work Setup: Permanent work from home

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Permanent WFH arrangement
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

• Minimum 2 years of experience in residential lending
• At least 1 year of administrative support experience in the AU mortgage industry, including credit management
• Hands-on experience with loan lodgement processes
• Proficient in ApplyOnline and property valuation tools such as CoreLogic
• Strong understanding of lending terminology, policies, and regulations
• Excellent problem-solving and troubleshooting skills
• Strong written and verbal communication skills
• High attention to detail and accuracy
• Strong task prioritization skills and the ability to manage shifting deadlines
• Self-managed with the ability to handle multiple priorities
• Critical thinker with a proactive approach
• Professional, personable, and relationship-focused
• Team player with a results-driven mindset
• Proficient in Microsoft Excel
• Certificate IV in Financial Services (Finance/Mortgage Broking Management) or equivalent is highly preferred

• Interpret, clarify, and implement product changes and lender policy updates
• Provide support to the broker network through email, telephone, and forums
• Offer SME guidance to brokers to help structure deals and navigate lending policies
• Troubleshoot product and policy issues as they arise
• Communicate lender updates and changes to the franchise network

About the Client

They continue to strengthen their position through digital expertise, recognized brand trust, and a nationwide broker network that supports customers from application to settlement.

Welcome to Emapta Philippines!

We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!