Sales Account Associate

apartmentModern Asia Hotel Inc. placePuerto Princesa scheduleFull-time calendar_month 
Keeps immediate superior promptly informed of all sales concerns, client issues, and unusual matters of significance
  • Performs duties and responsibilities efficiently in accordance with hotel policies and procedures
  • Maintains accurate sales records, reports, and client files for monitoring and evaluation purposes
  • Maintains a professional and harmonious working relationship with all hotel employees and departments
  • Stays updated on hotel products, services, promotions, and market trends
  • Performs other duties and tasks assigned by immediate superiors from time to time.
  • Assists in achieving sales targets through active solicitation of corporate accounts, group bookings, and potential clients
  • Conducts sales calls, client visits, and follow-ups to generate new business opportunities
  • Maintains and develops good relationships with existing clients to encourage repeat business
  • Assists in preparing proposals, quotations, contracts, and other sales documents
  • Handles inquiries, reservations endorsements, and booking coordination for clients and groups
  • Coordinates client requirements with concerned hotel departments to ensure smooth event and room arrangements
  • Monitors booked accounts and follows up on confirmations, payments, and contract requirements
  • Assists in monitoring room blocks, function spaces, and event schedules
  • Supports the implementation of sales and marketing programs and promotional activities
  • Assists in gathering market intelligence, competitor activities, and customer feedback
  • Helps promote hotel facilities, rooms, banquet services, and special packages to clients
  • Ensures prompt, courteous, and professional communication with clients and guests
  • Responds to client concerns, requests, and inquiries in a timely manner
  • Coordinates with operational departments to ensure client expectations and service requirements are met
  • Assists in maintaining long-term client relationships to support customer retention
  • Prepares accurate sales reports, account updates, call reports, and booking forecasts as required
  • Maintains updated client database and sales files
  • Assists in monitoring sales performance and business sources
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