DE033246-Insurance Operations Analyst
Muntinlupa
ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE: Insurance Operations AnalystWORK SETUP: Return to Office
OVERALL PURPOSE:As an Insurance Operations Analyst in Participant Services, you’ll be responsible for handling complex ad-ministrative tasks and ensuring accurate processing of retirement plan-related requests, account inquiries, claims and loans.
RESPONSIBILITIES: Legal and Compliance Processing
- Review and authorize procedures for handling legal documentation and inquiries, including guardianship, conservatorship, QDROs, Power of Attorney, and levy/guardianship matters.
- Ensure compliance with regulatory standards and internal policies in all processing activities.
- Lead efforts to correct Social Security records and validate income and deposit information for internal and external requests.
- Administer beneficiary updates, particularly involving complex agreements.
- Secure handling and updating of participant banking details in alignment with compliance and service standards.
- Update participant address records using investigative tools such as Accurint and Equifax to maintain data integrity.
- Coordinate with retained teams to resolve escalated or specialized cases.
- Complete After-Call Work originating from inbound contact center interactions within Salesforce.
- May conduct outbound calls to participants for follow ups or as requested
Project Shift Schedule: Night Shift
Project Rest Day: Weekends Off
Project/Team Location: Muntinlupa Axis One
Cushman & WakefieldMuntinlupa
About the Role:
• Data Analysis & Insights: Analyze operational data and generate insights through dashboards, reports, KPI tracking, trend analysis, and root-cause investigations to support informed decision-making.
• Reporting & Performance...
Vertiv (Singapore) Holdings PTE. LTD. – ROHQMuntinlupa
Job Description
Description
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Taguig, 15 km from Muntinlupa
ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
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