Loan Processor / Credit Analyst (Australian Mortgage) - 199

placeManila scheduleFull-time calendar_month 
Position: Loan Processor / Credit Analyst
Salary: PHP 95,000 - 120,000
Working Hours & Conditions: Aligned with Australian hours; full-time (remote)

Holidays: AU Holidays

ABOUT THE COMPANY:

The client is Australia’s leading independent mortgage brokerage, headquartered in North Sydney. Founded in 2013, the firm has rapidly scaled to become a powerhouse in the financial services sector, specializing in residential and commercial lending, asset finance, and strategic wealth advisory.

With a portfolio of over 70 lenders and more than $20 billion in funded loans, they serve as a critical intermediary between Australian property buyers and a vast network of major banks and non-bank lenders. Their expertise is rooted in simplifying the complex financing landscape for first-home buyers, seasoned investors, and corporate clients alike.

OVERVIEW:

We’re an Australian residential mortgage broking business looking for an experienced Loan Processor / Credit Analyst to support our Principal Broker across the full loan lifecycle—from initial assessment through to settlement.

Approximately 50% of our clients are high-income, self-employed borrowers, so this role requires strong capability in complex income assessment (company structures, discretionary trusts, sole traders)—not just PAYG.

This is an execution role, not a sales role. You won’t be prospecting or pitching—but you will communicate directly with clients on operational matters and with lenders throughout the application process.

RESPONSIBILITIES:

  • Manage client onboarding via Salestrekker (document collection, follow-ups, data accuracy) Frollo (open banking access) and Whatsapp (client/broker comms)
  • Assist clients with platform access and document upload queries
  • Issue compliance documents (credit guides, privacy docs, intro packs)
  • Conduct credit checks (Equifax / Access Seeker)
  • Assess borrowing capacity using Quickli Pro and lender calculators
  • Identify and prepare top lender options based on policy and servicing for broker review
  • Liaise with BDMs and credit teams to secure approvals and pricing
  • Order and interpret valuations (CoreLogic / Valocity)
  • Prepare and lodge complete, submission-ready applications
  • Manage post-submission conditions, MIRs, and settlement workflow
  • Handle top-ups for existing clients (same workflow, re-entry)
  • Document processes to build internal SOPs based on live experience in this business

Requirements

QUALIFICATIONS:

  • 4+ years in an Australian mortgage broking environment (parabroker, processor, or credit analyst)
  • Strong understanding of AU lending policy and credit assessment
  • Proven experience with self-employed income analysis (company, trust, sole trader) - can assess self-employed income without hand-holding
  • Clear written and verbal English
  • Ability to communicate directly with lenders and Australian clients on operational matters

PREFERRED SKILLS (nice to have):

  • Active use of AI tools in your current workflow (e.g. using Claude, ChatGPT, or similar to draft lender summaries, assess credit policies, or build SOPs)
  • Cert IV or Diploma in Mortgage Broking—we’re open to sponsoring the right candidate into this qualification as part of your career development
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