Store Manager - Cebu

Job Summary:

Responsible for achievement of sales and profitability, merchandising and shrinkage control, business analysis, customer service, and people management of the entire store.

Job Description:

Sales and Profitability:

• Achieves sales versus target
• Achieves EBIT and EBITDA versus target
• Manages operating expenses effectively by implementing cost-effective plans

Merchandising and Shrinkage Control:

• Maintains ideal Shelf Service Level (SSL)
• Knowledgeable on product off-take particularly on fast-moving and best-selling merchandise
• Ensures that merchandise display guidelines are strictly followed
• Ensures that clean and fresh standards are observed in all departments
• Maximizes marketing promotions through timely and proper execution
• Ensures correct and timely implementation of space rentals
• Ensures correct execution of category management
• Supervises cycle count, and semi-annual, and annual inventory activities to ensure accurate results
• Ensures that security measures and control procedures are in place
• Ensures that market returns (Return to Vendor) are within allowable percentage

Business Analysis:

• Reviews financial performance and identifies solutions to address business needs
• Conducts monthly departmental reviews and implements programs to achieve financial targets
• Initiates competitive study to identify opportunities that will help improve sales

Customer Service:

• Ensures 100% compliance of all store personnel to customer service standards
• Conducts customer needs analysis to identify areas for improvement in the store
• Handles customer service-related complaints effectively

People Management:

• Conducts objective and timely performance evaluation
• Promotes personal and professional growth of direct hires through appropriate training and workshops to enhance competency
• Ensures proper implementation of employee discipline at all times
• Ensures 100% compliance with approved policies and procedures

Reportorial and Other Requirements:

• Prepares departmental sales analysis
• Prepares annual and semi-annual performance appraisals
• Performs stock correction requests
• Ensures application of local permits and licenses not covered by the company's Liason Officer
• Recommends community sponsorship activities as part of the store's social responsibility
• Prepares and approves SAP-related requirements

Job Key Qualifications:

• Candidate must possess at least a Bachelor's/College Degree in Business Administration or its equivalent
• Required skills: Excellent leadership skills, analytical, basic problem-solving skills
• At least 3 years of working experience in the related field is required for this position
• Applicants must be willing to work at Robinsons Easymart Springwoods Mandaue, Robinsons Easymart Pardo, and Robinsons Easymart Liloan.