Agent
Job Description
Posted on 10 July 2025
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative-Nightshift working onsite in Novaliches, you’ll be a part of bringing humanity to business. #experienceTTEC.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Novaliches, Monday to Friday from 10am to 5pm at Level 1 Robinsons Place Novaliches, 1199 Quirino Highway, Barangay Pasong Putik, Quezon City.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one.Your experience in the industry is valued here.
During a Typical Day, You’ll- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Completed senior high school or two years in college
- Open to all newbies or with customer service experience
- Great verbal communication and business writing skills
- Recognize, apply, and explain your product or service knowledge
- Computer experience
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://mybenefits.ttec.com/phl/ for more information.
Qualifications/Requirements
Qualifications/requirements not specified
Work location
QUEZON CITY, NCR, SECOND DISTRICT
Remarks
No additional remarks
Apply now