ServiceNow Delivery Senior Manager
Taguig Full-time
We are seeking an experienced ServiceNow Delivery Senior Manager to lead project delivery, support pre-sales activities, and manage the growth of the ServiceNow practice. This role is key in driving the successful implementation of ServiceNow solutions, supporting business development efforts in a pre-sales capacity, and leading the team in alignment with strategic objectives for both the ServiceNow practice and broader consulting initiatives.
You will also play a critical role in supporting the overall practice lead and broader strategic initiatives.
Key Responsibilities:
- Project Delivery
- Business Development
- Practice sub-Lead
- Strategies and Initiatives
Qualifications:
- At least 5 years of experience in ServiceNow leadership or delivery roles.
- Proven experience in leading large-scale ServiceNow implementations across multiple industries.
- Strong pre-sales experience, including solution design, scoping, and presentation skills, with the ability to engage with senior stakeholders.
- Demonstrated success in growing and managing a technical practice, with experience in team development and talent management.
- Strong understanding of ServiceNow modules, including ITSM, ITOM, HRSD, GRC, and CSM.
- Experience in consulting business operations in the Philippines is an advantage.
- Excellent leadership, communication, and client engagement skills.
- ServiceNow certifications are a plus
GenpactMuntinlupa, 15 km from Taguig
https://genpactonline.sharepoint.com/:w:/r/sites/Textio_JD_Repository/Shared Documents/Working Folder/WF - Philippines/Philippines-Senior Manager -Operations.docx?d=wf55aa92b7f744c8d965d9c898289c1de&csf=1&web=1&e=ftrnde
Senior Manager
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Makati, 5 km from Taguig
Job Description
Posted on 29 April 2025
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