COO - Hospital (Iloilo) - Iloilo

Key Responsibilities:Operational Leadership:

• Manage daily operations of a 100-bed hospital, ensuring quality care delivery and operational efficiency.
• Implement and monitor hospital policies, protocols, and performance standards in line with system-wide goals.
• Lead multi-disciplinary teams across clinical and non-clinical departments to meet KPIs and accreditation requirements.

Financial Management:

• Oversee budget planning, cost control, and resource allocation.
• Analyze financial performance and implement cost-effective strategies to improve profitability and sustainability.
• Ensure compliance with billing, procurement, and audit standards.

Strategic Execution:

• Execute strategic plans in alignment with growth and quality targets.
• Lead and support expansion efforts, digital transformation, and new service line development.

People and Culture:

• Foster a culture of collaboration, accountability, and continuous improvement.
• Mentor department heads and ensure workforce planning, training, and development are aligned with organizational needs.
• Promote physician and staff engagement and retention.

Quality, Safety & Patient Experience:

• Drive continuous improvement in quality of care, patient safety, and satisfaction.
• Ensure hospital accreditation compliance (e.g., PhilHealth, DOH, ISO, JCI if applicable).
• Establish patient-first initiatives, grievance mechanisms, and service recovery systems.

Stakeholder Engagement:

• Collaborate with government agencies, local partners, and the community.
• Coordinate with central leadership to report performance and receive support.

Part of a huge local conglomerate100-bed Level 2 facility with cutting-edge capabilities

Qualifications:

• Bachelor's degree in Healthcare Administration, Business, Nursing, or related field (Master's preferred).
• Minimum 15 years of progressive leadership experience in hospital or healthcare operations.
• Strong understanding of hospital regulatory, accreditation, and quality standards in the Philippines.
• Proven track record in strategic execution, financial stewardship, and team leadership.
• Excellent interpersonal and communication skills; ability to lead diverse teams.

The hospital provides a comprehensive suite of services:

• Emergency care, ICU (cardiac, neurology, general)
• Advanced diagnostic imaging (MRI, CT, mammography, heart ultrasound) and laboratory
• Ambulatory surgical center for both major and minor procedures
• A multi-specialty center model, including Neuroscience, Diabetic, Stroke, Wound & Ostomy, Aesthetics, Lifestyle/Wellness, Geriatrics, and post-COVID rehab
• Integrated practice units (IPUs) and specialist group-practice, boosting efficiency and collaborative care
• Competitive Monthly Salary
• Executive Benefits Package
• Leadership Role in a Strategic Location
• Network Advantage