Technical and commercial sales representative
Cebu
Job Description
Posted on 11 July 2025Job Title: SW/App/Cloud Tech Support Associate
The position will require candidates to take calls using any of the 6 languages tosupport our clients with their IT-related incidents and requests. Some of the roles and
responsibilities for the role include Perform initial triage for IT issues raised by customers, Log, track, and update incidents, attempt first time fix resolution for known issues, identify target
resolver group and route tickets, do remote troubleshooting, Install/uninstall applications forincidents raised by customers.
Qualifications/Requirements
Graduate of any 4yr course, preferably IT or Engineering related. Strong workingknowledge of the Service Desk Function. Good knowledge level on multiple IT technologies.
Excellent communications skills both written and verbal. Willing and able to work effectively in adiverse and multi-cultural environment. Willing and able to work on a shifting schedule.
Work location
CEBU CITY (CAPITAL), CEBU
Remarks
** This is for AEP Compliance **Apply now
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