Retail Account - CSR | Now Hiring & Can Start ASAP!
Work Avenue And Business Solutions Incorporated Manila Full-time
This role serves as the primary point of contact for retail customers, ensuring a seamless and positive experience across all touchpoints. A Retail Account Customer Service Representative (CSR) is responsible for handling customer inquiries, resolving issues related to orders, returns, billing, and product information, and maintaining accurate account records.
Interactions may occur via phone, email, or in-person, and require professionalism, patience, and clear communication. The CSR processes transactions, follows up on customer requests, and ensures timely resolution of concerns while adhering to company policies and service standards.
This role also involves collaborating with internal teams such as sales, logistics, and inventory to troubleshoot account issues and support customer needs effectively. By actively listening to customers and offering tailored solutions, the Retail Account CSR helps foster brand loyalty and long-term client satisfaction.Success in this position depends on strong problem-solving skills, attention to detail, multitasking abilities, and a customer-first mindset in a fast-paced retail environment.
Qualifications:
- College graduate of any IT related course or under grad/SHS/HS grad (old curriculum) or TSR experience of at least 6 mos, excellent comms and problem-solving skills, CEFR B2
QuessManila
CSR in MOA
Nature of Transaction: Voice
Education: SHS Graduate/2yrs completed
Experience: 1yr international voice BPO
Work Set-Up: Onsite
Shift Schedule: Night
Day Off: Fixed Sat-Sun Off
CEF Score: B1
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EXL Service PhilippinesPasay, 6 km from Manila
Account
• Good English communications skills
• Strong customer orientation skills
If you are interested to apply kindly send your Full name /Contact Number /Home Address /CSR/ Years of BPO exp /JOBSTREET to +639061913758 or scheduled over-the-phone...
Dempsey Resource Management Inc.Quezon City, 10 km from Manila
Graduate of any 4 year course
MUST HAVE AT LEAST 6 MOS EXPERIENCE AS CSR
Willing to start ASAP
Computer literate (MS Excel/MS Word)
Good communication skills
WORK LOCATION: Diliman Quezon City (Maginhawa St.) near Philcoa
WORK SCHEDULE: Monday...