Team Administrator - Iloilo City

JOB SUMMARY:

We honor that commitment through continued training and development, a culturally inclusive and balanced work environment, and open communication throughout the organization.

We are looking for an organized, detail-oriented, motivated, problem-solver to join our Iloilo office as a Team Administrator supporting our Bermuda and Cayman based Management Consultants. This position is ideal for someone who thrives in a fast‑paced, process‑driven environment, takes ownership of their work, and consistently delivers accurate, timely support across multiple systems and stakeholders.

JOB RESPONSIBILITIES:

• Maintain accurate and up‑to‑date job, client, candidate and application records.
• Upload, track and file candidate information and correspondence daily.
• Ensure mandatory data is complete, accurate and compliant; escalate issues promptly.
• Produce reports and manage follow‑ups with the Department of Immigration (DOI)

• Complete daily and monthly timesheets accurately and on time.
• Enter and reconcile fixed‑fee and hourly charges; flag discrepancies promptly.
• Liaise with Finance on billing adjustments, cancellations and month‑end reviews.

• Prepare immigration documents, forms and cover letters accurately and promptly.
• Coordinate document certification and verify DOI correspondence.
• Track applications, follow up with authorities, and produce regular status reports.
• Manage refunds and provide updates to management.

• Prepare, book and manage compliant job advertisements.
• Track advertising schedules, verify published ads, and resolve discrepancies.
• Maintain advertising records and reporting post‑campaign.

• Manage candidate documentation, reviews and consent processes.
• Ensure candidate data accuracy and compliance with immigration requirements.
• Provide timely updates to stakeholders and communicate outcomes to candidates.
• Coordinate referrals with external agencies as required.

• Consolidate and submit payment requests, track approvals, and file proof of payment.
• Communicate payment confirmations to stakeholders promptly.

• Meet deadlines, manage priorities, and escalate risks proactively.
• Monitor shared inboxes and government updates relevant to immigration and HR.
• Maintain documentation, procedures and file‑naming standards.
• Support onboarding, training, process improvements, and ad‑hoc projects.

JOB REQUIREMENTS:

• Bachelor’s Degree. Fresh graduates are welcome to apply.
• Significant client relationship experience of at least 3 years
• Ability drive and execute communication in all forms – calls, emails, attending meetings (remotely)
• Significant experience in creating, gathering and review of documents, including cover letters and all other support documents
• Experience delivering high‑quality administrative support while coordinating and tracking multiple projects, deadlines, and stakeholders
• Exceptional attention to detail with a track record of entering and maintaining accurate data across multiple systems.
• Highly organized, with the ability to manage multiple priorities, deadlines, and workstreams simultaneously in a fast‑paced environment.
• Willingness to support additional tasks and projects as assigned.
• Excellent spoken and written English
• Excellent critical thinking skills
• Reporting onsite with office in Iloilo Business Park, Iloilo City
• Willing to work the graveyard shift, Mondays to Fridays at 8 pm top 5 am