Team Manager | HMO | Life Insurance | HYBRID
ManpowerGroup Manila Full-time
About the Role
Manpower Outsourcing Services, Inc. is looking for a results-driven and experienced Team Manager to join our team in Taguig. This full-time role involves ensuring smooth operations, managing stakeholder relationships, and driving team performance in line with company goals.
What You'll Be Doing- Provide effective leadership, coaching, and mentoring to a team
- Develop and implement strategies to improve team performance, productivity, and customer satisfaction
- Monitor and analyze key performance metrics, identify areas for improvement, and implement corrective actions
- Foster a positive and collaborative team culture while encouraging open communication
- Manage and resolve complex customer inquiries and escalations
- Collaborate with cross-functional teams to identify and address customer needs
- Ensure compliance with company policies, procedures, and industry regulations
- Must have an insurance or risk management background related to leadership roles
- Must have proven people management experience, handling a team of at least 7 or more direct reports
- Must be a Bachelor’s degree holder in any relevant field (4-year course)
- Must be flexible to work on shifting schedules, including NA hours if required
- Proven track record of leading, motivating, and developing high-performing teams
- Excellent communication, interpersonal, and problem-solving skills
- Strong analytical and decision-making abilities
- Experience in stakeholder management and cross-functional collaboration
- HMO Coverage
- Life Insurance
- Monthly Allowance
- Hybrid Setup
Gss-Ph Consulting Solution IncManila
Job Description
Job Description
Team Manager – Healthcare / Insurance Operations
Location: Philippines
Shift: Night Shift (US Hours)
Work Setup: [Onsite / Hybrid / Remote – as applicable]
Job Summary
We are looking for an experienced Team...
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