Customer Service Representative - Angeles - ref. c16047315

As the business expands, we are seeking to hire Customer Service Representatives to join our growing company.

Job Responsibilities:

• Respond to customers' requests and provide the best customer service via phone and email
• Strong familiarity with the internet and MS Office applications
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate and valid information
• Keep records of customer complaints and follow up to ensure complete resolution
• Take the extra mile to engage with clients

Job Requirements:

• Has excellent English communication skills
• Has a good track record of achieving quotas
• Has strong knowledge of Customer Service and active listening skills
• Can adapt and respond to different types of customers
• Has the ability to multi-task, prioritize, and manage time effectively
• Has at least one year of experience in the BPO industry
• Knowledge of different types of insurance is a big plus

• Opportunity to work with international teams and companies
• Opportunity in promotions and salary increases
• A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost
• Free meals prepared and provided by the company to promote a healthy lifestyle
• Free shuttle services provided around Angeles City and nearby areas
• A recreational facility that provides comfort and entertainment for employees to unwind
• This is going to be on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga.