IT Support Intern
Certicode seeks service-oriented IT interns to support internal operations, communication activities, applicant inquiries, monitoring tasks, and administrative technology processes.
Interns will gain experience in IT operations, technical support, communication workflows, and digital platform management.
KEY RESPONSIBILITIES:
- Respond to applicant and operational inquiries.
- Assist with monitoring and reporting activities.
- Maintain records and documentation.
- Support internal communication channels.
- Assist with platform administration tasks.
- Escalate technical issues when necessary.
REQUIRED QUALIFICATIONS:
- Currently pursuing an IT-related program.
- Strong communication skills.
- Basic computer troubleshooting knowledge.
PREFERRED QUALIFICATIONS:
- Customer service experience.
- Familiarity with productivity tools and social platforms.
CORE COMPETENCIES:
- Service Orientation
- Communication
- Reliability
- Problem-Solving
- Organization
NOTE: This is an unpaid remote internship, but you will work on meaningful projects deployed for real businesses.
ABOUT THE COMPANY
CertiCode operates as a remote-first technology firm specializing in information technology solutions and professional development. The company facilitates digital transformation through various technical services while maintaining a significant focus on internship and trainee programs.These programs offer practical exposure to industry workflows and modern software development practices.
The organizational culture emphasizes a remote work environment, allowing for collaboration across decentralized teams. The firm targets students and early-career professionals seeking hands-on experience in project management, software development, and technical support.Its operational model incorporates flexible scheduling and project-based roles, aimed at bridging the gap between academic theory and industry requirements.
Tom Oliver Chua leads the organization as its founder. His professional direction centers on the integration of emerging technologies and the development of structured training pathways for technical talent. He prioritizes the creation of learning-centric environments that mirror current software engineering standards.An alumnus of STI College Ortigas-Cainta, Chua is a certified IT Specialist in Databases. He earned recognition for his technical contributions by securing a third-place finish in the "Break the Fake" development competition for his work on anti-misinformation software.
Beyond CertiCode, he founded Golden Devs, a software solutions provider where he has cultivated expertise in client relationship management and the delivery of custom digital products. Under his guidance, the firm has scaled its reach within the Philippine technology sector by leveraging remote hiring practices to build a diverse, geographically dispersed workforce.
The company maintains an active presence on recruitment platforms to connect with candidates interested in structured entry-level roles. CertiCode’s operational infrastructure utilizes project management tools such as ClickUp to track development phases and task completion.Development teams employ a modern tech stack encompassing WordPress, Figma for UI/UX design, and various backend/frontend integration frameworks. Deployments are managed through platforms like Hostinger, with quality assurance teams conducting systematic testing, bug tracking, and documentation to ensure project integrity.
By emphasizing skill-based contributions and technical mentorship, the firm aims to position its participants for long-term career growth within the broader IT landscape.
Facebook Page: https://www.facebook.com/CertiCodeAbout our founder: https://tom.tmc-automatedigtal.cloud/
Email: ••••@gmail.comNumber: 09••••••123
Benefits:
- Flextime
- Work from home