Senior Java Developer - Java/J2EE, Webservices, Springboot

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The candidate must have excellent problem-solving skills in order to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members.

The Support Analyst will also perform root cause analysis, develop checklists for typical issues and recommend procedures and controls for problem prevention.

Primary Responsibilities:

• Identifying, troubleshooting and providing solution for production incidents of moderate to high complexity
• Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services
• Interface/co-ordinate with L1, L3 and other technical and non-technical support groups, provide assistance and guidance as required
• Analyze and document user/application requirements
• Root cause analysis of problems/issues reported by clients/members
• Capable to communicate across multiple teams on day-to-day support operations
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 5+ years experience in Sql, Java/J2EE, Webservices, Springboot, Microservices, Azure/AWS
• 5+ years experience in Service Now,SOAP UI, Splunk/SplunkO, SQL Developer, Rally (preferable)
• Solid background in analyzing document requirements related to project/application
• Troubleshooting skills to work on member issues and finding their root cause
• Proven excellent communication skills to collaborate with Technical/Business teams
• Should be a good team player
• Eagerness to work-upon/learn new applications and tools
• Capability to understand/learn without much external help

Preferred Qualifications:

• Functional knowledge of Member Portal/Mobile applications
• Pharmacy Benefit Management knowledge
• Healthcare Domain

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

• of every race, gender, sexuality, age, location and income
• deserves the opportunity to live their healthiest life.

• an enterprise priority reflected in our mission.