Non Voice Customer Service Representative | No Experience Required | Quezon City

apartmentNezda Technologies placeQuezon City scheduleFull-time calendar_month 

Customer Service Representative (Back Office 75% / Voice 25%)

Job Highlights:

  • Back-office focused (75%), minimal voice interaction (25%)
  • Open to undergraduates, SHS graduates, and vocational grads
  • Stable company with opportunities for growth

Job Description:

We are looking for dedicated Customer Service Representatives to join our growing team! This role is ideal for those who prefer primarily back-office work with limited voice responsibilities.

Key Responsibilities:

  • Handle customer inquiries through email, chat, and occasional calls
  • Process customer requests and account updates in our internal systems
  • Ensure accuracy and compliance with service standards
  • Collaborate with team leads and other departments to resolve customer issues efficiently

Qualifications:

  • At least 2nd year College Undergraduate, Senior High School Graduate, or holder of any 2-year vocational or associate degree
  • Good written and verbal communication skills
  • Basic computer literacy and typing skills
  • Willingness to work on shifting schedules, including weekends and holidays

What We Offer:

  • Competitive salary package
  • Paid training
  • Opportunities for promotion and career development
  • Friendly and supportive work environment
Location: Quezon City
Set Up: ONSITE
Schedule: Shifting, including weekends and holidays

Employment Type: Full-Time

Apply now and start your career with us!

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