Non Voice Customer Service Representative | No Experience Required | Quezon City
Nezda Technologies Quezon City Full-time
Customer Service Representative (Back Office 75% / Voice 25%)
Job Highlights:
- Back-office focused (75%), minimal voice interaction (25%)
- Open to undergraduates, SHS graduates, and vocational grads
- Stable company with opportunities for growth
Job Description:
We are looking for dedicated Customer Service Representatives to join our growing team! This role is ideal for those who prefer primarily back-office work with limited voice responsibilities.
Key Responsibilities:
- Handle customer inquiries through email, chat, and occasional calls
- Process customer requests and account updates in our internal systems
- Ensure accuracy and compliance with service standards
- Collaborate with team leads and other departments to resolve customer issues efficiently
Qualifications:
- At least 2nd year College Undergraduate, Senior High School Graduate, or holder of any 2-year vocational or associate degree
- Good written and verbal communication skills
- Basic computer literacy and typing skills
- Willingness to work on shifting schedules, including weekends and holidays
What We Offer:
- Competitive salary package
- Paid training
- Opportunities for promotion and career development
- Friendly and supportive work environment
Set Up: ONSITE
Schedule: Shifting, including weekends and holidays
Employment Type: Full-Time
Apply now and start your career with us!
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