Graphic Design and Client Relations Consultant

Work Arrangement & Shift : Onsite in Cebu IT Park Office | Graveyard Shift

Graphic Design and Client Relations Consultant

This role combines strong visual design skills with client-facing mindset, ensuring that creative solutions align closely with authors' goals and brand identity. You will be responsible for creating visually compelling designs while also serving as a key point of contact for authors –understanding their needs, managing expectations, and building long term relationships.

• Using Adobe InDesign to create the initial and revision layouts based on set formatting and technical specifications provided by the author
• Making sound design decisions about potential layout issues based on standard operating procedures for design-related work
• Applying and/or altering template styles according to an author’s requirements
• Generating PDF files that meet printer requirements
• Troubleshooting errors that may occur either because of the author’s files or software issues
• Extracting RTF files for content evaluation
• Evaluating images submitted by an author to ensure these meet printing requirements
• Fixing old files to meet standards for resubmission to printer
• Acting as the primary point of contact for assigned authors throughout the design process
• Understanding authors' needs, objectives, and feedback to ensure satisfaction and long term success
• Fostering trust and collaboration with authors through proactive communication and excellent service

• Bachelor's Degree in Fine Arts/Advertising/Multimedia or equivalent
• At least 2 years of relevant experience in graphic design is required; a strong portfolio showcasing a range of work is highly preferred
• Working knowledge of MS Office applications, Adobe Photoshop, PageMaker, InDesign
• The willingness and ability to work onsite (Cebu IT Park) and in a graveyard schedule; preferably from Cebu but open to outside Cebu applicants
• A good understanding of proofreading symbols
• Above-average comprehension and excellent verbal and written English communication skills, with the confidence to present ideas and designs directly to foreign clients
• A keen eye for details, are a team player, and have the ability to multitask
• Proven client-facing experience, including direct communication, presentation, and relationship management with clients