PRICING ANALYST (TELCO BACKGROUND) | WFH

GLOBAL PRICING ANALYST

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.

WHAT IS A PRICING ANALYST?

This role will also own customer facing pricelist templates and manage the governance process for negotiated pricing variations.

WHAT WILL BE YOUR MAIN RESPONSIBILITIES?

• Develop and maintain pricing framework for determining margin incorporating vendor, network incorporating contention, and foreign exchange.
• Define standard and floor pricing based on market-research and target margin levels.

• Review cost changes and implement customer pricing refreshes to maintain margin levels.
• Carry out regular international call pricing review and refreshes.
• Project manage plan rationalization projects.

• Develop and maintain tariff and call prefix lists for usage rating.
• Incorporate and rationalize vendor tariff lists to deliver effective simplified rating.
• Coordinate destination blocking from dial plans with Engineering for high-cost tariffs to minimize risk.
• Manage tariff break outs based on vendor updates and/or high demand destinations where more granular rating is required.

• Develop and maintain customer facing price list document format(s).
• Assign and manage stakeholders to ensure customer documents are appropriately populated and recorded.
• Work with internal and external development resources to move towards systemizing customer price lists.

• Own customer rate variation governance process, ensuring appropriate stakeholder contribution and approver engagement.
• Act as a key stakeholder in pro-active and re-active vendor rate negotiation.

• Manage internal communication surrounding changing costs.
• Manage internal and external Product communication surrounding changes and additions to catalogue.
• Manage customer communication around pricing refreshes.

• Act as a key stakeholder for pricing components of product related projects.
• Manage plan and rate rationalization projects.

• Create and maintain documentation of pricing framework and process.
• Identify & implement process improvement and automation to improve capability and efficiency.

• 5+ years’ experience in product or pricing management.
• Exceptional analytical skills and attention to detail.
• Exceptional communication and stakeholder management skills.
• Experience with data-driven decision making.
• Strong initiative to drive improvement and automation.
• Skilled with MS Office with advanced Excel.

• Telco industry experience.
• Experience with prefix-based telco pricing.
• Experience querying and manipulating data in a relational database.
• Certification in change management or project management.

• Remote and Hybrid working arrangements available.
• Occasional evening work may be required.