Appliance Repair Service Manager - Pasig
Abenson Muntinlupa Full-time
Appliance Repair Service Manager
Bachelor's Degree in Engineering, Electronics, Business Management, or related field
Relevant Experience in appliance repair/service operations, with at least 2 years in a supervisory or managerial role.
Competencies:
- Strong technical knowledge of home appliances and repair processes
- Leadership and people management skills
- Customer service and complaint resolution expertise
- Service operations, KPI, and productivity management
- Planning, problem-solving, and continuous improvement, quality mindset
- Proficient in MS Office and service management systems
Job Summary
The Appliance Repair Service Manager is responsible for leading and overseeing the end-to-end service operations of the repair centers, ensuring efficient service delivery, high-quality repairs, customer satisfaction, technician productivity, and compliance with company standards.The role drives operational excellence, service profitability, workforce development, and continuous improvement initiatives to achieve business objectives and customer service targets.
Will be assign in Santolan, Pasig City
AbensonManila, 25 km from Muntinlupa
Appliance Repair Service Manager
Bachelor's Degree in Engineering, Electronics, Business Management, or related field
Relevant Experience in appliance repair/service operations, with at least 2 years in a supervisory or managerial role...
Cognizant Technology Solutions Asia Pacific Pte. Ltd.Muntinlupa
Job Description
Responsibilities:
Overall Performance Management:
• Oversee the performance and governance of Statements of Work (SOWs), ensuring SLAs are met consistently.
• Manage day-to-day operations, ensuring smooth service delivery...
Private AdvertiserMuntinlupa
ABOUT THE ROLE
As a Service Delivery Manager, you are the day-to-day operational owner of your assigned client accounts. You manage the performance of deployed offshore staff, maintain the client relationship at account level, and ensure that every...