B2B Sales Manager (Operations Manager) | Cubao - July 20 Start Date

Start Date: July 20, 2026

The Manager I, B2B Sales leads a high-performing outbound sales organization focused on merchant acquisition and SMB sales. This role manages 6 Team Leaders and an extended team of 80–120 FTEs in a high-volume, cold-calling environment. The ideal candidate brings strong leadership, operational discipline, and a proven ability to deliver results in KPI-driven sales programs.

KEY RESPONSIBILITIES:

1. Lead Sales Operations:

• Manage day-to-day outbound sales operations.
• Oversee Team Leaders and large-scale sales teams.
• Ensure achievement of sales, productivity, and quality targets.

1. Drive Business Growth:

• Lead merchant acquisition and SMB sales programs.
• Support pipeline generation and conversion through outbound sales.
• Identify opportunities to improve revenue and team effectiveness.

1. Manage Performance:

• Track and optimize key metrics, including:
• Funnel Velocity
• Closed-Won Rate
• Pitch-to-Close Conversion
• Use data to improve execution and drive accountability.

1. Coach Leaders:

• Provide coaching, feedback, and performance management to Team Leaders.
• Build leadership capability in sales coaching, pipeline management, and target achievement.
• Support succession planning and bench strength.

1. Ensure Process Excellence:

• Standardize sales practices, call strategies, and reporting.
• Ensure compliance with internal processes and operational standards.
• Partner cross-functionally to improve productivity and outcomes.

REQUIREMENTS:

1. Experience:

• 3+ years of Business-to-Business (B2B) sales experience.
• 2+ years of experience managing outbound sales teams (ideally either CA/SDR).

1. Background:

• Experience in merchant acquisition and sales to Small and Medium-Sized Businesses (SMBs).
• Experience in a high-volume outbound or cold-calling environment.

1. Performance Management:

• Experience leading KPI-driven sales programs.
• Strong understanding of Funnel Velocity, Closed-Won Rate, and Pitch-to-Close Conversion.