AU Loan Administrator | Work From Home | Day Shift | Day 1 HMO | Weekends Off
Power Smarter Lending Decisions in the Australian Property Market
As an AU Loan Administrator, you support brokers by interpreting lending policies, assisting with loan structuring, and managing product updates. You troubleshoot issues, provide SME guidance, and ensure accurate loan processing.
This role plays a key part in delivering seamless lending support across a national broker network. Build a long-term global career with Emapta, where top 1% talent thrives in a top 1% environment-driving accuracy, expertise, and growth.
Job Overview
Employment type: Full timeShift: Day shift, Weekends Off
Work setup: Work From Home
Exciting Perks Await!- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Permanent WFH arrangement
- Day shift schedule
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati)
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
- 1 to 2 years of experience in residential lending
- At least 1 year of administrative support experience in the AU mortgage industry, including credit management
- Hands-on experience with loan lodgement processes
- Proficiency in ApplyOnline and property valuation tools (CoreLogic)
- Strong understanding of lending terminology, policies, and regulations
- Excellent problem-solving and troubleshooting skills
- Strong written and verbal communication skills
- High attention to detail and accuracy
- Strong task prioritization and ability to manage shifting deadlines
- Self-managed with the ability to handle multiple priorities
- Critical thinker with a proactive approach
- Professional, personable, and relationship-focused
- Team player with a results-driven mindset
- Proficient in Microsoft Excel
- Certificate IV in Financial Services (Finance/Mortgage Broking Management) or equivalent is highly preferred
- Interpret, clarify, and implement product changes and lender policy updates
- Provide support to the broker network via email, telephone, and forums
- Offer SME advice to brokers, helping structure deals and navigate lending policies
- Troubleshoot product and policy issues as they arise
- Communicate lender updates and changes to the franchise network
Empowering Homeownership Through Smarter Lending Solutions
Our client is a well-established player in the Australian mortgage industry, supporting a nationwide network of brokers with lending solutions, tools, and expertise. With a strong focus on customer outcomes, innovation, and compliance, they empower brokers to deliver tailored financial solutions-making them a trusted partner in the property journey.
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines, where high-performing professionals build long-term global careers with leading international companies. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta delivers a workplace defined by stability, growth, and purpose.Here, your career moves forward with meaningful opportunities, world-class support, and a culture built for excellence.
Apply now and be part of the #EmaptaEra.