Operations and Business Associate
LESSE - if you want to work for and with the best, and become one of the best...
Hours: 40 Hours per Week, ESTLocation: Remote from the Philippines
Criteria: Only A+ candidates, see University qualification below before applying.
About LESSE:
LESSE is a natural skin care company committed to redefining beauty through products that prioritize efficacy, quality, and sustainability. Our approach is rooted in the belief that skin care should be uncompromising, kind to the planet, and safe for sensitive skin and all skin tones.
Role Overview:
We are seeking a smart, ambitious, and detail-oriented Operations Associate to join our A+ team. In this role, you will be working directly with the co-founder and CEO, and will help manage and oversee all operational practices to ensure an efficient flow of products and processes.You will work on wholesale and D2C orders and client servicing, co-ordinate shipping and logistics with our warehouse and suppliers, and various other day-to-day operational needs. Every day will be different, and you will learn an immense amount about how to run a mission driven business from accomplished individuals.
Previous experience is a plus, but not necessary, we will train you to succeed in the role and grow.
Key Responsibilities:
- Supply Chain Management:
- Assist with Vendor Purchase Orders, Shipping, and Logistics.
- Support inventory management and product stocking, ensuring accurate levels at the warehouse and across all retail and e-commerce channels.
- Wholesale & Order Servicing:
- Work with our various retail partners to ensure that they are well serviced.
- Process and oversee wholesale and sample orders in Shopify and related invoicing in Quickbooks.
- Implement vendor setup and/or shipping guidelines with the warehouse.
- Keep sale assets (line sheets, brand decks, etc.) up-to-date in Dropbox.
- Customer Service:
- Monitor customer service inbox and respond to customers in a timely and thoughtful manner.
- Collaborate with customers to handle returns and exchanges.
- Analytics & Reporting:
- Track sales and inventory metrics & performance across QBs, Shopify, Google Sheets and 3PL Central.
- Learn to analyze said data and provide actionable insights.
- Executive Assistant:
- Oversee and assist with the business needs of the CEO and President, such as co-ordinating travel, arranging meetings, etc.
Qualifications:
- BA or BS from: the University of the Philippines System (UP), Ateneo de Manila University (Ateneo), De La Salle University (DLSU), or the University of Santo Tomas (UST).
- Analytical problem solver.
- Extremely organized and detail oriented.
- Effective communicator and writer.
- Strong work ethic.
- Curious and hungry to learn.
- Ability to multi-task and work in a high pace environment.
- Self-starter who can work independently and manage time effectively.
- Highly proficient with Excel and Google Sheets.
- Familiarity with QuickBooks and Shopify a plus.
How to Apply:
If this sounds like the perfect fit for you, please send your resume, a brief cover letter, and links to any relevant work or social media profiles to [email protected] with the subject line Operations Associate.
We look forward to hearing from you!