Sales Manager (Hotel)

QUALIFICATIONS:

• Bachelor’s degree in business administration, sales, or a related field; Master’s degree preferred.
• With at least 1 year of experience at the same role in the same environment or any relevant experience.
• Adaptable and innovative, able to respond to market changes and new opportunities.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to travel as needed.
• Proven track record of achieving sales targets and driving revenue growth.
• Experience in developing and implementing sales strategies.
• Proficiency in CRM software and Microsoft Office Suite.

JOB DESCRIPTION:

• Execute strategic sales activities to penetrate assigned market segments, including face-to-face meetings, client entertainment, telephone outreach, and promotional events.
• Develop and maintain strong relationships with key accounts, focusing on corporate, airline, leisure, group bookings, and banquet business.
• Identify opportunities for sponsorships and collaborations to enhance revenue and brand visibility.
• Prepare and negotiate proposals, contracts, and corporate rates tailored to client needs.

• Provide after-sales service, promptly addressing client feedback and resolving complaints in coordination with relevant departments.
• Maintain strong client connections by tracking significant dates (e.g., birthdays, company anniversaries) to personalize engagements.
• Respond to all client inquiries within 24 hours, ensuring a seamless customer experience.

• Achieve individual and team sales targets by securing group bookings and high-value accounts.
• Optimize revenue through effective yield management based on approved rates and room categories.
• Conduct regular competitor analysis and market intelligence to identify trends and opportunities for business growth.

• Submit weekly sales reports, itineraries, entertainment schedules, and expense summaries to the Assistant Director of Sales.
• Provide detailed updates on sales activities, including a summary of client visits, competition insights, and follow-ups.
• Regularly prepare and present marketing intelligence reports to aid in strategic decision-making.

• Represent the company in industry and civic organizations to cultivate potential business opportunities (subject to approval by the Assistant Director of Sales or Director of Sales & Distribution).
• Support the company's commitment to its brand standards and uphold the values of Anchor Land Holdings Inc. and its subsidiaries.
• Perform additional duties as assigned by the management.