L&D Training Specialist - Manila

Schedule: Night Shift

Position Summary

The Senior Specialist, Learning Development and Delivery is responsible for facilitating both instructor-led training (ILT) and virtual instructor-led training (vILT), evaluating courses, and managing training delivery and administration processes to align business objectives with learning-related strategies and solutions.

• Demonstrates knowledge of adult learning theories and best practices
• Demonstrates knowledge and effective use of presentation/facilitation tools, techniques, materials, etc.
• Ability to lead virtual and in-person training sessions
• Possesses knowledge of and experience in using training system technologies and classroom tools
• Adapts classroom management/teaching techniques 'on the fly' to a wide variety of classroom situations
• Uses effective questioning and probing skills to adapt and modify delivery
• Provides feedback to class participants and business leaders
• Provides feedback on course design and content to Learning Business Partners (LBP) and/or Instructional Design & Development (IDD) team

• Facilitate training courses across the academy in alignment with strategic business needs.
• Partner with Learning Business Partner and Instructional Design and Development HUB resources to execute business initiatives and ensure accurate content is available for and delivered in training courses.
• Leverage Learning Technology strategy to support the business, reinforce training and close employee’s performance gaps
• Participate in strategic learning projects that align with Business initiative
• Provide Attendance, Training Plans, Training Reports and other insights from training courses

• Bachelor’s degree in related field, or equivalent work experience, preferred
• 2+ years’ experience in related field preferred
• Strong knowledge of adult learning theories and best practices preferred
• Experience with virtual delivery applications such as Zoom and MS Teams
• Experience in working in business systems such as RGH, OIT and ICON, preferred
• Strong understanding of at-Home Solutions Edgepark products, processes and functions, preferred
• Strong oral, written, interpersonal and presentation skills
• Strong work ethic

• Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
• Works on projects of moderate scope and complexity
• Identifies possible solutions to a variety of technical problems and takes actions to resolve
• Applies critical thinking and judgment within defined parameters
• Performs assigned work successfully with general guidance, may receive more detailed instruction on new projects as determined
• Open to feedback and coaching as it relates to work performance
• Accountable and able to provide feedback to participants and/or leaders on classroom concerns
• Work reviewed for sound reasoning and accuracy