Accounts Receivable Specialist (WFH/Dayshift)

The Role

We’re seeking an experienced AR Specialist who will play a vital role in managing incoming payments, ensuring accurate billing and timely collections, and maintaining well-organized financial records. This position is an excellent opportunity to contribute to the overall financial health of a media and technology business with global reach.

Key Responsibilities

• Prepare and distribute customer invoices in line with contract terms, and intercompany recharge invoices in accordance with company policies.
• Verify billing accuracy by coordinating with related internal teams.
• Maintain accurate and up‑to‑date customer billing information and documentation.

• Monitor accounts receivable aging and proactively follow up on overdue invoices.
• Communicate with customers regarding outstanding balances, payment plans, and billing discrepancies.
• Process incoming payments and ensure they are accurately applied to customer accounts and invoices.

• Reconcile customer accounts daily to ensure accuracy and completeness.
• Investigate and resolve short payments, and disputed invoices.
• Research and correct misapplied or unidentified payments.

• Prepare weekly Performance Trackers, AR aging reports and collection status updates.
• Support month‑end closing activities related to AR.
• Maintain organized and compliant financial records.

• Serve as the primary point of contact for customer billing inquiries.
• Collaborate with internal teams to resolve account issues and improve billing processes.
• Maintain firm yet professional collection practices.

Other Ad hoc tasks as required

About You

You’re proactive, results-driven, and thrive in a fast-paced environment. You have a strong sense of ownership, attention to detail, and the ability to build effective relationships across teams.

You will ideally have:

• Minimum of 3 years’ experience in a similar finance role
• Proficiency in Microsoft Office, and experience with Xero or similar cloud-based accounting software
• A solid understanding of basic accounting principles
• Strong attention to detail and a high level of accuracy
• Excellent communication, negotiation and problem-solving skills
• Ability to work both independently and collaboratively
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines