Services Sales Specialist
Skills and Qualifications:
The Services Sales Specialist plays a critical role in expanding the professional services and support business by positioning high-value consulting, implementation, and managed services offerings.
Beyond traditional sales capabilities, the role requires strong consultative selling and solution framing skills.
Candidate must be capable of engaging senior stakeholders across business and IT, diagnosing operational challenges, and translating them into services-led transformation opportunities. This includes articulating the value of process automation, digital transformation, and AI-enabled workflow modernization in ways that align with the client’s strategic priorities.
The ideal candidate demonstrates strong understanding of enterprise professional services models, including advisory services, implementation programs, application modernization, and post-deployment support services. Experience structuring multi-phase transformation engagements—from discovery workshops through implementation and long-term support—is highly valuable.
The candidate must possess excellent cross-functional coordination skills. They should be comfortable working with solution architects, delivery leads, and platform specialists to shape proposals, scope engagements, estimate effort, and ensure realistic delivery commitments.
Financial acumen is also important. The specialist must understand services pricing, utilization models, margin management, and deal structuring to ensure that engagements are both competitive and profitable.
Candidate must bring a relationship-driven mindset, capable of nurturing long-term partnerships with enterprise clients. This includes identifying expansion opportunities such as additional modules, automation use cases, support contracts, and managed services that grow the lifetime value of each customer.
Roles and Responsibilities:
- Drive Professional Services Revenue Growth
- Identify and Qualify Services Opportunities
- Lead Services Deal Structuring and Proposal Development
- Position Value of Services in Digital Transformation Programs
- Expand Existing Client Relationships
Proactively identify follow-on services opportunities within existing accounts, including platform expansion, new automation initiatives, managed services, and application lifecycle support programs.