Instructional Designer

Job Description

Required:

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
• Written and verbal communication skills
• Experienced in documenting software applications and creating graphics screen capture for technical illustrations. Experience leading teams. Experience in IT and Healthcare sectors preferred Asset:
• Clinical workflow comprehension or clinical work experience
• University degree
• Bilingual EN FR Uses professional concepts and company policies and procedures to solve a variety of problems of moderate complexity.
• Exercises judgment within defined processes, policies and practices to determine appropriate action or in selecting methods and techniques for obtaining solutions.
• Works under direct supervision, and follows defined procedures/processes.
• Decision making has limited risk and implications but is developing an understanding of the risk implications.
• Typically requires a minimum of 1- 3 years related experience.

• Working with the documentation team and other cross-functional teams, develop product documentation including but not limited to user guides, technical documents and online help systems.
• Research, plan, write, edit, update and maintain product documentation.
• Publish release notes create/update help articles -Generate and validate online help systems.
• Contribute to and follow the documentation processes, standards, templates and style guides.
• Contribute to the creation of effort estimates for new development work.
• Ensure accuracy and appropriate terminology.
• Deliver according to project plans and commitments.
• Ensure commitments to customers are met in a timely manner.
• Foster team work, promote unity and resolve conflict where necessary.