Linux Engineer
Job Description
We're currently looking for a Linux & Networking Technical Support Engineer II to join our team in Eastwood, Quezon City. This is a full onsite role, offering a competitive salary of 120,000/month, depending on your experience.
Below are the full details of the role:
Job Title: Linux & Networking Technical Support Engineer IILocation: Eastwood, Quezon City, Metro Manila
Schedule: Rotating Shifts
Work Setup: Onsite (office-based)
Employment Type: Full-Time
Salary Range: 120,000/month
About the Role
As a Linux & Networking Technical Support Engineer II, you'll play a vital role in providing technical support to international enterprise clients. This position involves troubleshooting Linux OS issues, networking hardware, and security systems in a dynamic environment.You'll work closely with internal teams and global customers, ensuring high-quality support and resolution within defined SLAs.
Primary Duties
Monitor and manage technical support tickets via a shared system
Resolve straightforward issues promptly to meet service level targets
Escalate Severity 1 incidents following established escalation protocols
Maintain accurate and updated case documentation
Diagnose issues with Linux OS, networking/security equipment, virtualization, and cloud platforms
Reproduce customer issues in lab environments and collaborate with engineering teams
Provide technical assistance to global customers in collaboration with internal teams
Required Skills & Qualifications
Minimum of 45 years of hands-on experience with Linux Engineer and networking technologies
Experience supporting enterprise or global clients preferred
Prior experience in vendor-based technical support roles (e.g., Cisco, Palo Alto, Checkpoint, Sophos)
Solid understanding of networking hardware and security systems
Strong communication and collaboration skills
Basic scripting knowledge in Bash, PowerShell, or Python is a plus (not mandatory)
Willing and able to work onsite in Eastwood on a rotating shift schedule
Can start ASAP
To help us fast-track your application, could you kindly provide the following information:
Location:
Previous Salary:
Asking Salary:
Availability to Join/Notice Period:
Good to work in Eastwood Quezon City:
Good to work on a Rotational Shift Schedule:
Availability for interview:
Number of Active Applications:
Years of experience being a Linux Engineer:
Years of experience manage Linux Operating System:
Years of Networking support Experience:
Years of Customer Service/Support Experience:
Years of experience supporting external vendors:
Location of Clients/Customers Supported:
List of Products Supported:
List of Internal Vendor Clients:
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Experience in the following technologies:
CISCO -
Checkpoint -
Palo Alto -
Bash -
PowerShell -
Python -
Reason for leaving: