Operations supervisor

placeAngeles calendar_month 

Job Description

Posted on 2 May 2025
OPERATIONS SUPERVISOR
(1 Vacancy)
  • Oversee and supervise a team of agents.
  • Coach, motivate, reward, counsel, and assist needs of team members.
  • Ensure uniform understanding and adherence to policies, procedures and company programs.
  • Monitor system performance and initiate actions to correct and resolve system problems.
  • Ensure completion of departmental duties/ task in the absence of subordinates.
  • Assist in the development and tracking of employee incentive programs.
Qualifications/Requirements
  • At least 5 years of BPO experience in customer service or operations or a related field.
  • Experience and skillful Customer Service Agent providing high quality service, working address and meet all needs in both Englsih and Korean.
  • Adept at following communication to properly handle various needs in a professional manner.
  • College graduate
  • Strong communication skills in English and Korean, both written and verbal.
  • Can speak Korean fluently with a Korean accent

Work location

ANGELES CITY, PAMPANGA

Remarks

Company Name: MAJOREL PHILIPPINES CORP.
Address: 4th and 5th Floor, SM City Clark, BPO Bldg. 4, MA Roxas Highway, Brgy. Malabanias, Angeles City, Pampanga
Nature of Business: Business Process Outsourcing
Name: JINWON LEE
Address: Angeles City, Pampanga
Nationality: Korean
Intended period of employment: Two (2) years

Apply now

placeAngeles
About the role Bizarre Business Solution corp. is seeking an experienced Operations Supervisor to join our dynamic team in Angeles City, Pampanga. As an Operations Supervisor, you will play a crucial role in overseeing the day-to-day operations...
apartmentM365ConnectplacePhilippines
for 90% of businesses today). If you are passionate about project management, product development, and operations, this internship will give you hands-on experience in building a startup from the ground up. You’ll work closely with the leadership team...
apartmentClark OutsourcingplaceAngeles
Position Title: Junior Operations Manager Work Set Up: Onsite Schedule: 4:00 PM to 1:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: We are seeking a highly organized, reliable...