Marketing CRM Coordinator (Remote) - Muntinlupa

This position requires excellent communication skills, strong project management abilities, and a knack for data reporting.

Key Responsibilities:

Training Documentation:

• Create, update, and maintain comprehensive training documents for all marketing platforms used by the department.
• Ensure training materials are user-friendly and accessible, incorporating feedback from team members.

User Training Management:

• Organize and facilitate training sessions for new and existing users on marketing platforms, ensuring proficiency and effective use of marketing platform tools.
• Develop and administer assessments to evaluate user competency and track training progress.

Access and Permissions Management:

• Oversee the onboarding process for new team members, including granting access to necessary marketing platforms.
• Manage the access and permissions of existing users, ensuring compliance with data security policies and best practices.

Reporting:

• Create and distribute regular reports on key metrics related to marketing operations and platform usage.
• Analyze data to identify trends, opportunities for improvement, and inform strategic decisions.

Meeting Coordination:

• Schedule, coordinate, and manage departmental meetings, including preparing agendas and documenting meeting minutes.
• Ensure all stakeholders are informed of meeting outcomes and action items.

Cross-Functional Collaboration:

• Work closely with other team members in the Marketing department to align operations with broader marketing strategies and goals.
• Assist in troubleshooting issues related to marketing platforms and provide support as necessary.

Qualifications:

• 1-3 years of experience in marketing operations, project coordination, or a similar role.
• Strong organizational skills with a keen attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in marketing platforms and tools (e.g., CRM, email marketing software, analytics tools).
• Familiarity with data reporting and analysis.
• Ability to work collaboratively in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and inclusive work culture.

If you are proactive, innovative, and passionate about optimizing marketing operations, we would love to hear from you!