Salesforce Technical Project Coordinator / Scrum Lead | Work From Home

We’re Hiring: Salesforce Technical Project Coordinator / Scrum Lead!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! Join our team at Cloudstaff, the #1 workplace everywhere!

Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Schedule: Mid/Night Shift

Job Description:

Key Responsibilities

• Collaborate with stakeholders to gather, analyze, and clarify business and functional requirements.
• Translate requirements into well-defined user stories and Jira tasks aligned with Salesforce capabilities and platform constraints.
• Develop clear acceptance criteria that support Salesforce functionality, including Flows, Apex, integrations, and data models.

• Manage the full sprint lifecycle, including backlog refinement, sprint planning, execution, and retrospectives.
• Maintain and prioritize a Salesforce-focused backlog aligned with business goals and delivery timelines.
• Monitor sprint progress, identify risks, and proactively resolve blockers to ensure successful delivery.

• Facilitate daily stand-ups and other Agile/Scrum ceremonies.
• Act as the primary liaison between Salesforce developers, administrators, stakeholders, and leadership teams.
• Promote Agile best practices and drive continuous improvement initiatives within the team.

• Perform functional testing of Salesforce solutions, including workflows, automations, UI enhancements, and integrations.
• Validate deliverables against documented requirements and acceptance criteria.
• Log, track, and coordinate the resolution of defects and system issues.

• Manage and triage non-core development tickets, including support requests and minor Salesforce enhancements.
• Ensure Jira tickets are accurately documented, prioritized, and tracked through completion.
• Maintain reporting accuracy and workflow hygiene across all project activities.

• Proven hands-on Salesforce experience, including Sales Cloud, Service Cloud, or custom implementations.
• Strong knowledge of Salesforce development concepts such as Apex, Lightning Components, Flows, integrations, and data structures.
• Experience working in Agile/Scrum delivery environments.
• Proficiency with Jira or equivalent project management tools.
• Strong communication, organizational, and stakeholder management capabilities.
• Salesforce Certified Administrator certification is required.
• Additional Salesforce certifications are strongly preferred:
• Salesforce Platform App Builder
• Salesforce Advanced Administrator
• Salesforce Platform Developer

Perks & Benefits (Work From Home):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**