Associate Professional, Inside Sales (IT Sales)
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Be part of a global IT leader powering the world’s technology ecosystem
It’s fun to work in a company where people truly BELIEVE in what they’re doing.
Ingram Micro is a global leader in the technology industry, connecting leading technology manufacturers and cloud providers with B2B technology experts worldwide. Reaching nearly 90% of the global population, we play a critical role in the IT sales channel—supported by our diverse solutions portfolio and digital platform, Ingram Micro Xvantage™.
We are looking for an Associate Professional, Inside Sales to support our Singapore (SG) market, delivering exceptional customer experience while driving sales performance and growth.
About the Role
In this role, you will manage end‑to‑end Inside Sales activities—from quoting and order processing to customer engagement and post‑sales support. You’ll work closely with resellers, vendors, and internal teams to ensure smooth execution, strong relationships, and consistent service excellence.
This is an ideal opportunity for IT Inside Sales or Account Management professionals who enjoy consultative selling, customer interaction, and working in a fast‑paced global environment.
What You’ll Be Doing- Manage IT sales operations for the SG market, supporting reseller and customer accounts
- Sell and renew IT products and services via phone and email
- Execute complete sales cycles: quoting, order processing, order tracking, and post‑sales follow‑ups
- Prospect and qualify new customers and leads
- Promote vendor programs and campaigns to drive revenue growth
- Provide ETA and order updates and address customer inquiries
- Partner with internal teams and channel partners to ensure accurate, timely execution
- Maintain strong product, vendor, and industry knowledge
- 2 years of experience as an Inside Sales Representative in IT Sales
- Proven experience in Account Management (prospecting, profiling, upselling)
- Strong customer service orientation, preferably from IT distribution industry
- Bachelor’s degree in any field; Undergraduates are also welcome but should have 3 years functional experience
- Excellent English communication, presentation, and negotiation skills
- Experience with SAP or other ERP systems is an advantage
- Willing to work dayshift (SG time zone)
- Open to a hybrid setup: 10 onsite days per month (2 consecutive weeks)
Why Join Ingram Micro?
✅ Work with a global technology market leader✅ Exposure to international markets and global customers
✅ A collaborative, performance‑driven sales environment
✅ Hybrid work setup with a predictable onsite schedule
✅ Career growth in IT sales, account management, and channel operations
This role description outlines the general responsibilities of the position and may evolve based on business needs.
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