Store Manager

apartmentGameboy Manila Inc. placeTaguig scheduleFull-time calendar_month 

About the role

Gameboy Manila Inc. is seeking an experienced Store Manager to oversee our flagship retail store in the heart of Makati City. As the Store Manager, you will be responsible for leading and motivating a team of Sales Associates to deliver exceptional customer service and maximize sales.

This is a full-time, on-site role based in our Makati City location.

What you'll be doing
  • Oversee the daily operations of the arcade, ensuring that all gaming machines and areas are clean, functional, and well-maintained.
  • Develop and implement sales strategies to drive revenue growth and meet financial targets
  • Monitor inventory levels of prizes, merchandise, and supplies, and manage procurement accordingly.
  • Conduct performance evaluations and facilitate ongoing staff development and training sessions.
  • Ensure compliance with company policies and procedures
  • Address customer inquiries, feedback, and complaints in a professional manner.
  • Prepare reports on business performance, including sales trends, customer feedback, and operational issues.
  • Collaborate with the regional and head office teams to implement marketing campaigns and brand initiatives
What we're looking for
  • High school diploma or equivalent (Bachelor's degree in Business Management, Hospitality, or a related field preferred).
  • 1 to 3 years of experience in a management role in retail, hospitality, or arcade gaming management is highly desirable.
  • Strong leadership and people management skills, with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills.
  • Proficient in data analysis and the use of retail management software
  • Basic technical skills to troubleshoot gaming machines and systems.
  • Demonstrated success in driving sales and achieving financial targets
  • Strong communication and interpersonal skills
  • Ability to develop and implement operational policies and procedures.
  • Flexibility to shifting schedules including weekends and holidays, as arcades often have varying hours.
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