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Client Services & Intake Coordinator for Law Firm, Real estate, Insurance Businesses and Online Store

placePhilippines scheduleFull-time calendar_month 

Looking for an experienced intake, administrative/personal assistant to assist with a variety of businesses including a law firm, real estate business, insurance business, and new Amazon business. Administrative will be responsible for a variety of task including but not limited to:

  • Customer calls and follow up, intake, pipleline management
  • manage calendar, take notes on zoom calls
  • book appointments
  • customer service to prospects and existing clients
  • emails, chats, and correspondence
  • social media marketing for 3 to 4 businesses
  • content development
  • website development and maintenance
  • program set up
  • transaction coordination
  • reviewing documents for completeness and accuracy
  • personal assistant tasks as assigned
  • calender management
  • various administrative tasks and other duties as assigned
Must be able to work independently with at times little to no direction; proficient English speaking and writing, extremely proactive, will have keen attention to detail and professional demeanor, ability to follow directions, enthusiastic, have a desire to learn and a positive attitude, excellent writing and speaking skills, excellent work ethic and integrity a must, great organizational skills, must be punctual, dependable, and a team player.

Must have the ability to provide quality work. Prior real estate transaction coordination a plus. Social media and marketing material development required; ability to handle multiple tech systems a plus.

Position pays salary plus bonuses

40hrs week - M-F 9am -5pm EST

DO NOT APPLY IF YOU DO NOT HAVE THE REQUIRED EXPERIENCE. MUST HAVE RELIABLE STRONG INTERNET AND BE ABLE TO MAKE CALLS USING A VOICE OVER IP SYSTEM. MUST HAVE A WRITING SAMPLE AND EXCELLENT ON THE PHONE.
  • 1-2 years of experience as an administrative assistant, social media marketing and website creation, intake, customer support
  • Ability to understand and draft simple and complex documents
  • Experience in a law firm, insurance industry, real estate transactions/ mortgage experience a plus
  • Strong analytical abilities
  • Strong research and writing capabilities
  • Strong consulting, writing, editing, proofreading, and communication skills
  • Proficiency with the Microsoft Office Suite is required.
  • Able to work quickly and efficiently in a fast paced environment.
  • Ability to work independently and handle multiple tasks.
  • Keen attention to detail and professional demeanor, must be punctual, dependable
  • Ability to work efficiently with little to no supervision
  • Must be able to type and be proficient with a computer
  • Excellent customer service, communication, and interpersonal skills
  • Self-starter with the ability to multi-task and use independent judgment
  • Excellent verbal and written (including excellent spelling, grammar, punctuation and proofreading)
  • Ability to interact professionally with clients, attorneys, and staff
  • Exceptional organizational and interpersonal skills
  • Conscientious worker with ability to plan, organize, and execute
  • Ability to handle escalated issues in a timely and professional manner and remain calm under pressure
  • Self-starter and have an ability to see the process through from start to finish
  • Capable of handling a large number of calls and e-mails
  • Must be able to analyze a situation and respond quickly in a courteous and professional manner
  • Ability to work with confidential information
  • Prior Office Management experience or other leadership experience
  • Admin Assistant
  • Email Support
  • Legal Services
  • Phone Support
  • Customer Support
  • Admin Assistant
  • Email Support
  • Legal Services
  • Phone Support
  • Customer Support
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