Client Services & Intake Coordinator for Law Firm, Real estate, Insurance Businesses and Online Store
Philippines Full-time
Looking for an experienced intake, administrative/personal assistant to assist with a variety of businesses including a law firm, real estate business, insurance business, and new Amazon business. Administrative will be responsible for a variety of task including but not limited to:
- Customer calls and follow up, intake, pipleline management
- manage calendar, take notes on zoom calls
- book appointments
- customer service to prospects and existing clients
- emails, chats, and correspondence
- social media marketing for 3 to 4 businesses
- content development
- website development and maintenance
- program set up
- transaction coordination
- reviewing documents for completeness and accuracy
- personal assistant tasks as assigned
- calender management
- various administrative tasks and other duties as assigned
Must have the ability to provide quality work. Prior real estate transaction coordination a plus. Social media and marketing material development required; ability to handle multiple tech systems a plus.
Position pays salary plus bonuses
40hrs week - M-F 9am -5pm EST
DO NOT APPLY IF YOU DO NOT HAVE THE REQUIRED EXPERIENCE. MUST HAVE RELIABLE STRONG INTERNET AND BE ABLE TO MAKE CALLS USING A VOICE OVER IP SYSTEM. MUST HAVE A WRITING SAMPLE AND EXCELLENT ON THE PHONE.- 1-2 years of experience as an administrative assistant, social media marketing and website creation, intake, customer support
- Ability to understand and draft simple and complex documents
- Experience in a law firm, insurance industry, real estate transactions/ mortgage experience a plus
- Strong analytical abilities
- Strong research and writing capabilities
- Strong consulting, writing, editing, proofreading, and communication skills
- Proficiency with the Microsoft Office Suite is required.
- Able to work quickly and efficiently in a fast paced environment.
- Ability to work independently and handle multiple tasks.
- Keen attention to detail and professional demeanor, must be punctual, dependable
- Ability to work efficiently with little to no supervision
- Must be able to type and be proficient with a computer
- Excellent customer service, communication, and interpersonal skills
- Self-starter with the ability to multi-task and use independent judgment
- Excellent verbal and written (including excellent spelling, grammar, punctuation and proofreading)
- Ability to interact professionally with clients, attorneys, and staff
- Exceptional organizational and interpersonal skills
- Conscientious worker with ability to plan, organize, and execute
- Ability to handle escalated issues in a timely and professional manner and remain calm under pressure
- Self-starter and have an ability to see the process through from start to finish
- Capable of handling a large number of calls and e-mails
- Must be able to analyze a situation and respond quickly in a courteous and professional manner
- Ability to work with confidential information
- Prior Office Management experience or other leadership experience
- Admin Assistant
- Email Support
- Legal Services
- Phone Support
- Customer Support
- Admin Assistant
- Email Support
- Legal Services
- Phone Support
- Customer Support
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